-
September 2023 by Patrick Lyons
Great knowledge alot of in stocks items makes it very helpful!
-
March 2023 by Andy Bauer
A good place to go if you need a chainsaw or weed eater. ?Decent prices on automotive products.Helpful staff.
-
November 2022 by Rigo Salgado
They have the things you. Need
-
October 2022 by Shawn Minton
I have a truck that is difficult to find the right parts for. When I went in looking for the right lug nuts the other day 4 of their employees spent 30 minutes brain storming on a solution to my problem when they could have easily brushed me off. I give them credit for doing their best!
-
September 2022 by M Aguilar
Napa has great replacement parts for your vehicles. Unfortunately the merger with Jerrys auto supply was not a successful as they probably envisioned. Customer service has decreased very low. At different occasions I have left dissatisfied and disappointed. My recommendations to this store is they either need to hire competent staffing or they need a better system for ordering/verifying correct parts for your vehicle.
-
August 2022 by Sapphire Raven
A week ago I purchased an AC compressor. No issues then. The device turned out to be defective. Upon returning the item I was informed that they can not refund or replace it unless I have purchased additional parts the first time. They claimed that these parts are what are needed to flush out the system to prevent further damage to the unit. That is fine and good except for one problem. I was not informed of this the first time. After some back and forth they eventually agreed to forfeit the cost of the part and provide the replacement free of charge. With a catch. If for any reason the secondary device fails I must purchase the additional parts to get the warranty. Fed up with this nonsense I decided to purchase the parts so I can get the warranty. This problem could have been avoided if I was informed that I would need to purchase additional items for the warranty to be valid.Presently, I am about to make my third trip back for one part alone because they are giving me the wrong part despite how clear I am about what I need. I even asked them to look at the old, no-good parts to ensure accuracy. That did not happen. I was informed by my mechanic that his male customers do not have any issues with them. That may or may not play a factor in this mess.If you need to go to Jerry's Auto I highly recommend the one in Chelan, Wa. They are great. This place... Not so much.
-
August 2022 by Janet B
Friendly, knowledgeable staff. Part ordered and ready just as promised. Reasonably priced items.
-
July 2022 by JOSEPH NICHOLS
Great employees with knowledge and their parts are there when they say they are. They know how important it is to get your car fixed!
-
June 2022 by Ryan Seagondollar
I don't go anywhere else anymore. Customer service is great, and it seems like they always have what i need.
-
April 2022 by Kamal Ahmed Masari
Never imagined getting so much profits within a short period of time, it happened surprisingly I got it successfully directly into my bank account. This is huge for me, with $500 I deposit and within 7 days of Trading I received $7,000. I’m super happy and excited for this win, it’s a great start for me in line of Trade. Indeed Sheila you’ve been a genius Trader who at last finally put a smile on my face, despite telling you my problems you didn’t take advantage of me, thanks a lot Mrs SHEILA BRATTON. You can reach him Via WhatsApp: +1(510)224-4372 Email:
[email protected]
-
February 2022 by Tiffany Qt
Jerrys is always there when you need them.
-
January 2022 by Craig Smith
They were'nt very worried about masking.
-
January 2022 by JH B.
I called first to ask if they had the parts I needed in stock. Assured that they did I went there. In the middle of the raging Omicron surge not one employee was masked. I was. The employee serving me looked up and retrieved parts. After returning home an hour away I went to install the parts. Well one was the wrong part so now I have to make another trip to return the part. Maybe an honest mistake but still a royal pain.
-
November 2021 by Donald Ovitt
Carrying NAPA parts now. Counter guys are always very knowledgeable. Definitely recommend
-
October 2021 by Luis Quintana
Good service friendly folks
