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June 2024 by Samatha Kaiser
Best customer service I have received in years. The man that helped me with my car was super friendly and honest. I would absolutely recommend this place if you need any work done on your vehicle.
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February 2024 by Lorri Duran
I’m a single older woman who had car trouble and needed a mechanic. I was referred to JJ’ Complete Auto Repair and I am thoroughly impressed! I was treated fairly, with respect, and I was given clear expectations on what was needed and how long it would take to fix my issue. I was given a quote and a break down of what was needed, and the cost! Great customer service! I will refer to all my friends! I felt confident in who was working on my car and that I was in good hands!
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November 2023 by Ryan Simpson
Worst mechanic experience I have EVER seen. My son was over in Wenatchee visting friends and had trouble with his car. It was towed to JJ's where they attempted to gouge him $500 for a battery change and an oil change. Never in my life have I heard of a business overcharging by several hundred dollars for something as simple as those two fixes.Turns out they told him that the battery change would fix the problem and it didn't. They didn't look into the issue, they didn't hook it up to their computers to find out the problem, they just saw a 19-year-old that they thought they could take advantage of.My son got his money back after they tried to swindle him and even the tow truck driver we got to take it to a better shop said "Oh yeah, JJ's has a reputation for doing that kind of thing."Horrible customer service, uneducated mechanics, and a real criminal business style. Disgusting.
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September 2023 by No no bad dog.
Fast service. Fast repair. Got our company rig back on the road in a couple days. And the price was great!
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July 2023 by R K
I was very impressed with the way JJ's Auto got me in and fixed my car the same day. My radiator hose came off and my car died literally right in front of their shop. So I went over and asked if they could get my car fixed and they did, and it was done right and for a fair price. I really appreciate the fact that they got me in quickly, and fixed my car for a reasonable price. I would definitley recommend them for car service if your looking for excellence customer service!!
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March 2023 by Symantha Elledge
I hate going to auto repair shops because I've been taken advantage of before. These guys were great! They told me they might have to replace two parts so I was ready to deal out a bunch of money, but they called and said they only had to replace one. I am definitely going here again they are very trustworthy.Service: Air conditioning
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March 2023 by Michael Chedrick
Took my 2014 SUV to get a oil leak fixed that the dealership(stealership) said would cost 1500.00 not including tax and sensors. JJ's did amazing work. Will definitely be returning for anything else that needs to be done
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September 2022 by B
Terribly incompetent & dishonest . A real waste of time. I gave them an excellent review 5 years ago, not now. Go anywhere else !!!
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April 2022 by Josh Jager
Called to have them inspect a vehicle I found online near them, inspected it and gave me more piece of mind buying out of state. Very helpful highly recommended.Service: Vehicle safety inspection
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March 2022 by Emily Prince
Falsely diagnosed the problem with my car. Told me it would cost over a thousand dollars to repair. Did not call me or order the part. My car sat for 3 weeks with no work done. Ended up towing it to the dealership. The issue ended up being a faulty battery cable that cost a little over $100 to repair and was done in 2 days. I would never recommend this place.
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November 2021 by Tamara Dedmon
They are great!! Been here many times. They are quick and honest. Super grateful for them
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September 2021 by CptMorgan
Professional and quick service. Answered all my questions. Would highly recommend!
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May 2021 by Jeff Pratt
Rip offs. Wanted to charge me $700. for a fuel pump I got for $80. Said needed new motor etc.to fix my power window. Guy I know fixed it with $7.in parts from Amazon. Wouldn't suggest the place
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January 2021 by JR. Lee
They do really good work I have purchased a truck from there lot. And not one problem till now. Good people.
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January 2021 by alicia jo
Javier was professional and kind!They took great care of my Honda Element.I highly reccomend JJ'S if you need any auto work done on your vehicle.
