-
September 2024 by Quennia Calixto
Don’t ever buy a car from this dealership unless you are trying to get stuck with a car that will be breaking down every month and having to pay more then what the car is worth. Financed a Silverado that was supposedly never checked by the manager amd put to sell on the lot and haven’t been able to get out of the mechanic shop since March. Plus this dealership has the worst customer service ever you will never be able to get ahold of the owner and will only get to talk to there receptionist who is the rudest person ever. Never again will I go through this dealership that shouldn’t be open in the first place. Do yourself a favor and don’t ever buy from these ?
-
July 2024 by Jesus Cipres
Very good place and fast service
-
July 2024 by Randy Minor
I was on the hunt for a decent truck around Wenatchee and ended up finding one at Impact Auto. When I got there, they treated me with respect and asked what I was looking for. The used truck I found was in good shape, especially for a used one, since they had put some effort into it. It runs fine and they kept all their promises.also Joel was a great help. As well as Ricardo
Update about a month into owning the truck it won’t turn over as well as other issues. This is to be expected of a ten year old truck. Definitely do your vetting of any car or truck you buy.
-
June 2024 by Orval Norris
It's been 2 weeks since my wife put a loan application in. These people will not get back to you. They will tell you they will call in 1 or 2 days. But you will not be called. They are very unprofessional. This tells me that your identity is not safe with them.
-
June 2024 by Jesus Ramirez
Got me Approved on the Car I wanted. Great people, thank you again!
-
April 2024 by Julisa Avington
Just went home with a Dodge Durango couldn’t have done it without the amazing help of Felix he won’t disappoint when getting helped ask for him Couldn’t have had a better experience
-
April 2024 by James Boling
Felix and Joel were first class. From the moment we called and spoke with Felix it was apparent he was there to find the perfect car for the customer and WOW did he ever. Easiest and most relaxed purchase of a vehicle EVER. Like we told them after purchasing our new rig, now they are stuck with us as lifelong customers. Well done Gentlemen!! Thank you.
Jim and Kathleen
-
March 2024 by LTownPatrol1990
I'm very pleased with the customer service my wife and I got at impact auto. Felix was the gentleman that helped us. He went above and beyond the call of duty to help me to get my wife and 3 year old into a car that transport and protect them and that was affordable. I highly recommend that you speak to Felix for your next automotive purchase at impact auto on hwy 97 in Wenatchee. Thank you all for your help and service.
-
March 2024 by Dave Campbell
Well after days of pre approval got the green light only to find out more money
Was required, 80% down is ridiculous
Re name this outfit to “ rip off pawn auto sales
-
January 2024 by First King Of Kings
Great customer service! Love that they make you feel like family here. They really go out of there way to get you the best possible deal available! Love my vehicle thank you for all your help Impact Auto Sales Team!
-
January 2024 by Saul Trujillo
The guys helped me get exactly what I wanted. Great customer service.
-
September 2023 by Ttv_ cu77y
Great experience
-
August 2023 by Jorge Ortiz
I recently got a truck from this place Impact auto salesAmeisin serviceGreat work truckclean on timeI really appreciate what they did for me an my familyTks all stuffAn I will go back to get on other one tks again
-
July 2023 by Bob Tageant
Ricardo@impact Auto made it easy for me to buy my truck it was a hassle-free experience, no added charges and a great price, The paperwork was done and under 15 minutes, if you're looking to buy your next vehicle! go talk to Ricardo impact auto he will treat you right!
-
June 2023 by Lita Pasquale
Ricardo Valdez was the best person to work with ! He was amazing helped even others wouldn’t ! Amazing dealership best place to go to get any type of car ! 10/10
