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February 2024 by Lonnie Brunson
Exceptional Top Tier A1 customer service. Thank you to Brooke, Brittany, Trenton, Elda, Jose. You make renting easy and painless. OH AND FUN ?
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February 2024 by Tammy Mcguffin
Wonderful customer service, great friendly staff. Elda went above and beyond explaining a newer model Jeep. They were busy when I went to pickup and greeted me with smiles. Highly recommend this location to rent from. Will definitely be going back when I need a rental car.
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January 2024 by Dennis N.
Service is lousy. Lady that works there in the morning apparently she doesn't like her job, unfriendly/ rude.
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January 2024 by pam krassin
Easy peasy rental and office staff was great!
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January 2024 by Maria T
Enterprise has a great selection of cars backed up with professional and awesome customer service.
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December 2023 by Merl W.
Edna was awesome and made the process so smooth. The car she set us up in was super comfortable and clean. 10/10 will definitely ask for her when we return to town again!
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December 2023 by Mara Rockney
Check out was great we needed a 4 wheel drive truck and they were able to accommodate without hesitation. Very forgot and knowledgeable. Checking back in was a breeze as well overall great customer service!
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November 2023 by Ebbie Brown
Great experience, the service agent was great, the Pacifica minivan was perfect! I think her name was Edna she deserves a grande Espresso with an extra shot! - Arron & Dave
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November 2023 by David G.
Excellent experience, the service agent I think Edna was her name was awesome! - Dave & Arron
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November 2023 by Kathy
The entire rental process went great! It happened to be on Halloween so the office was decorated as the Addams Family and everyone was in costume that I thought I was in the wrong place (I hope they won). Brook made everything easy and quick during the rental and return. The car had frost on the windows, so she brought me an ice scraper and helped me scrape all the frost off. On the return, Elda gave me a ride back to my car, which I didn't know they offered but it was a huge relief since I wasn't sure how I'd get to my car after I returned the rental. Both ladies were very friendly, willing to help without question, and made renting a car here better than expected!
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November 2023 by Amanda R
Not helpful staff. Stranded 8 hours from home BC our vehicle blew a head gasket and unfortunately we don't have a credit card. When we made the reservation with a family members card, they did not tell us we had to physically have the card in our hands. Not only are we disappointed with the companies policies but the staff was not trying to help us figure out our options. They really don't care about people.
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November 2023 by Liz S.
Wonderful and fast service! Brittany was our lady helping us out and she was so friendly and helpful. Will be renting a car from them in the future.
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October 2023 by Gordon Vickery
Enterprise was great to deal with in my time of need. Very friendly and helpful employees. Quick to respond when needs changed.
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October 2023 by Kalie Graevell
You all were amazing from answering all my questions to picking me up at the car shop. The car was such a nice car! The return was easy and Elda was so awesome and so helpful I was in and out quick and on my way home after a long day at work. I believe it was Bethany or Beth :/ SORRY :/ who picked me up from the car shop. She was really nice and great too! Kudos to the two girls! Totally will recommend you all to anyone who needs to rent a car! Thank you!
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October 2023 by Heather Senger
We came into Wenatchee by train and Enterprise picked us up in the standard sedan we were supposed to be renting. My husband is a big guy and he struggled to get in the car. When we got back to the shop I asked if we could up grade to something bigger. All they had available was a pickup, which was perfect for us. We ended up with a free upgrade and a perfect vacation! Thanks to the staff at the Wenatchee office.
