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October 2023 by eggalvan 1994
I'd like to thank Lisbeth for helping me out. She spent three hours trying to help me unlock a phone and release a phone number in order to get service. And she spent an additional 30 minutes after closing the store! Thank you so much! This gal and her co-worker are absolutely sweet and definitely showed me kindness and extreme patience. They are also very knowledgeable in their work. I am very pleased and satisfied with the help I received! Thank you so much again! Y'all deserve a raise!
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May 2023 by Dan Hove
Knowledgeable customer care care Rep's. I came in looking for a specific item and plan and they fine tuned me in to just what I was looking for.
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December 2022 by Carl Fisher
Good service but they need more help behind the counter ?You need more people to help your customers ?
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November 2022 by Jena Kincheloe
Great customer service, definitely recommend visiting
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March 2022 by Yoyo Alejandre
Staff were very friendly and service was very quick.
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February 2022 by austin port
Aaron is the man with the plan! Got me in and out in a timely fashion, very well spoken and professional - he had the answers to all my questions! Thanks Aaron & thanks cricket!
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September 2021 by Samatha Kaiser
The manager is never in.
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April 2021 by Yesenia Mendez
Worst place. They don’t follow the refund policy. Worst place. Go to another company.
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January 2021 by Strange Enchanter
Came in the store, was greeted quickly and professionally. The gentleman who helped me was very knowledgeable about the product in the store, plans offered and accessories for the phone I was looking at. When I spoke he listened and and presented me with the best options for my needs. I am very happy with my experience. It's important to remember that brick and mortar stores exist so we can have the product without waiting and or get help from somebody in what ever way you need it, in order to receive that help you have to be open to what that person says and why. Some sales people are not honest, some customers are not honest, and the reverse applies as well. It's up to the individual to choose what is best for them using their own intelligence and intuitions. If you go into a store that provides a service you should expect the employees to provide that service. Getting mad at them makes no logical sense. If you just want the product without the people, order it online. I found the folks working there very helpful. Thanks.
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August 2020 by Shae Jones
Aaron has great customer service, went ABOVE & beyond! Best management around!
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September 2019 by Diela B.
Alright so today me and my family were going to criket in hopes of buying a new phone. We got there at 7:45 once we got out of the car she left into the back we were knocking for 10 minutes. She came out and saw us we up are fingers up signaling her that there were 10 minutes left. She signaled back "were closed" while there was still 10 minutes left. I think it was very rude of her knowing that we wanted to come in and her going away? She was short dark skin black short hair with glasses.
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August 2019 by THat_bastard_Mann _Frank
The ladies that worked there were straight racist and didn't even care to greet me and my wife like they were supposed to, but when any Mexican family came in they were quick to their feet to greet.I went in there cause all I heard was positive things about cricket from workers and was looking to change, so I'll stay with boost they've gotten better.
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March 2019 by Toohot4atshirtbut2cold2giveaF*ck
The ladies that worked there were straight racist and didn't even care to greet me and my wife like they were supposed to, but when any Mexican family came in they were quick to their feet to greet.
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May 2018 by Moises Morales Najera
Muy mal con los clientes viejos no te dan opciones de comprar teléfonos con la compañía y si lo haces te cancelan la orden
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November 2017 by Aleksey Sapozhnikov
Great service at the front desk. I had to deal with some issues from previous provider and she patiently helped me to finish my transfer to Cricket. Thx.
