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October 2023 by Sherrie Larsen
So easy to work with and they do everything they can to make the purchase process easy. Salesman, Raul Orozco, I highly recommend.
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May 2023 by Gary S.
I have dealt with Sangsters for 30 years and always found them helpful and fair. i have bought many new and used trucks from them.
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April 2022 by James C.
If you have a vehicle under warranty go somewhere else!!! These guys will find away to void it and charge you!! Why would I buy local when your service sucks and doesn't honor warranty work?? If your looking for a new GMC go to Dave Smith you get treated better!!!
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September 2021 by Kenny R.
The inventory was minimal but the staff was very helpful and polite. I feel that the vehicle was priced a little higher than but they did take care of everything that they promised. Overall I had a great experience.
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June 2021 by Kierra S.
I have given it 10 days and nothing has changed, so here goes nothing. Kierra and I were in the market for a vehicle with a 3rd row seat for our growing family. We spent some time looking at different makes and models and came to the conclusion we wanted a GMC Acadia. Spent some time looking around and found one right here in our back yard at sangster motors. It checked all our boxes. When we arrived our salesman Brandon was great, easy to talk to showed us around the car listening to our pros and cons of the vehicle and taking us through it. I took it for test drive abs fell in love with it. When we got back Kierra noticed the 3rd row was down and the previous owner had purchased a weather tech floor mat that covered the entire trunk area. So we asked Brandon how that all worked abs he said you can either take it out or just fold it up to fold up the third row. There are cup holders a USB port and places for seat belts so we said awesome! Went on with paperwork and drove it away. The following week we went to use the third row and bam, no third row seat. So I call Brandon Monday, and he was as surprised as I was it didn't have one. He said he would ask around and find out what they could do. 4 hours went by and I had heard nothing so I called. He informed me we were shit out of luck. That there is no possible way they could get us a third row because they aren't made. Which is weird there is a rail to mount them to and all the bells and whistles for a third row. He also told me that we would lose money if they took it back and that they talked about it and came to the conclusion that we should keep it and let the boys get bigger and then get a third how. How dare you tell me how I need to go about my life! I then asked well why would you tell me it had a third row if it didn't. And someone he just happened to not recall that conversation, imagine that. So I ended the conversation and called the sales manager, I believe it was Cory sangster I spoke with. He informed he he has never heard of the situation and he would take care of it. After 3 phone calls and voicemails from me for 3 straight days I still hadn't heard back. So I got in touch with someone I know that works there. He informed me he was in the building and he let him know that I was expecting a call. That was tuesday. It's not Sunday night and I have yet to hear back. Not only did they not make it right they decided to become complete cowards and avoid us at all costs. I wouldn't recommend this joke of an establishment to my worst enemy. I know a good amount of car salesmen, and everyone I have come in contact with have been great stand up guys. Never got the stigma of the greasy car sales man until now. The people running this place should be ashamed of the kind of buisness they are running! I went into the place today were they informed me that there wasn't anything they could do to help us, knowing they sold the vehicle under false pretenses!! What a scam!
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July 2020 by Libby Willis
HONEST, FAST, NO HASSLE, PROFESSIONAL. A++++ Service and customer care. We have bought many cars and trucks over the years. Never have we had such a good experience with any other dealer. We will be loyal customers for life. ( They even sent us thank you cookies in the mail... I mean common?! )
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February 2020 by Luke L.
Great family, friendly staff, and negotiable prices on lots of vehicles. They will take care care of you in any way! Highly recommend a visit.
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December 2019 by Erik E.
I came in for something completely unrelated to my car. Blake came over and helped me load a snowblower into my truck at their neighbor's house. What a guy helping out, going above and beyond. I would recommend them any day of the week because of this. Good people, great service.
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November 2019 by Ryan Devereaux
Sangster Motors offered by far one of the easiest car buying experiences. Brendan was great to deal with. He wasn't pushy and understood what we were looking for from the beginning. I came in with a price from Dave Smith and not only did Mike come close but they beat their price. Being how friendly everyone was, we will definitely be staying local for all of our future purchases. Sangster Motors just gained another lifetime customer. Thank you!
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March 2018 by Erin F.
The guys at the Sangster Service department are seriously the best. I came in with a car that I had for less than a week when the ignition went out. Not only did they cover it all under warranty, but they towed the car over to them free of charge. They put up with my not-so-pleasant attitude that came from my frustration and directed at them, and they helped me anyways. This is my first car, so it's frustrating seeing it break down so soon, but they helped me through the process and made it much less stressful for me, and really did the extra mile not only to fix my car, but to make sure it was safe for me. I'm very grateful and would definitely come back.
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April 2017 by Leland M.
Once again the people went above the call of duty to provide exceptional customer service in a friendly and honest way. I highly recommend Sangster Motors for any service , new or used car needs you may have. Without a doubt the best in the Wenatchee Valley b
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July 2016 by Blake M.
This is a local family owned and operated dealership. They honestly care about their customers and always go the extra mile. They are fantastic and my wife & I are customers for life. We will never go anywhere else!!
