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May 2024 by Sherry O
Staff is extremely helpful and patient. They have better quality furniture than others in the local area.
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November 2023 by james mathers
Good furniture store, knowledgeable people happy to help out
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July 2022 by Lauri S
I've shopped at Boswell's many times over the years. I've always been very satisfied with all of my purchases. They have selections that nobody else in the valley has. I recently moved to Yakima but I still make the drive to shop at Boswell's because of their selection and their no-pressure sales staff. They are available to help but they don't follow you around and lurk around corners. I recently purchased a chair that had an issue; Glenn leapt into action to correct the problem at no cost or effort on my part. You can find cheaper stuff, sure; but if you want beautiful, unique, quality furniture with top-notch customer service, you will find it at Boswell's.
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May 2022 by A R
Friendly and helpful staff. Nice furniture all the way around.
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May 2022 by Dena Hanson
Don't special order anything from this store! I ordered and paid $1000 down on a chair last August 31. I was going to Arizona for the winter so the 6-month back order they mentioned did not concern me. When I returned home, I checked in with them and was told they had mentioned a 9-month back order time. My receipt for the deposit says 6+ months and never was I told 9 months or more. It is now the end of the 9th month and I have not heard a single word from them about my chair. We have purchased several other items from them but they were items already in the store. If you don't see it physically see it in the store, don't special order. Their communication with customers is atrocious.
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November 2021 by Jerry Tumblin
When I purchased my loveseat and lounger I was impressed with the service and knowledge of the sales people ! The quality was the best ! After a period of time the loveseat required an adjustment ! They sent a serviceman promptly ... Chris was the best ... thankyou ! Boswell is a quality company ! jt
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September 2021 by Tammy Liddycoat
The selection never ends. That beautiful building, with all that open yet separate space with multiple floors are Full of beautiful Furniture. From Fair, Moderate, to Expensive pricing. And the staff is helpful without being pushy.
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September 2021 by Erin Lemons
Beautiful store. Everything you need to furnish your home. Friendly sales people and very knowledgeable about their inventory.
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August 2021 by Tara Moyers
I love my new furniture! Teresa was wonderful to work with and their delivery guys were awesome!!! I am a very happy customer! Wholeheartedly recommend them. Thanks so much, Boswell’s Furniture!!
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June 2021 by Heather W.
Lots of nice quality pieces to choose from. Low stress helpful staff, with several items to purchase off the floor.
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May 2021 by Mrs Tk4205
Everyone was very professional and went out of their way to help us. We were approached right away and made to feel welcomed. Display furniture was easy to move to look at what we wanted. Associate took time to help us measure and re measure the sofa bed we liked. He pulled out all of the 3 types of mattresses and let us lay on them to gauge for ourselves if they were comfortable enough. We were given ample time to sort through the fabric choices without, feeling rushed. It was the first place we went looking for a sofa bed. They encouraged us to look around at other options and places. We ended up going back and buying our new sofa there.
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January 2021 by Gretchen Applegate
No pressure. Questions answered professionally. Definitely will return.
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January 2021 by Logan Cleek
Got lots of help, great experience
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January 2021 by Jennifer N.
We absolutely love Boswell's. Everything from the quality of furniture they sell, to the friendliness of the staff. We recently damaged our couch in a move, and they were able to make safe measures to come restore the damage for us! Highly recommend if you want all around customer satisfaction
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December 2020 by Debbie Parmeter
Nice furniture. But was unable to find what we were looking for.
