-
April 2024 by Robin Richardet-Wright
This was awesome I wanted an engagement ring he sat and went through every single ring sized it and in my budget mikes an amazing person come here I promise you won't regret it!!!!!!!!
-
April 2024 by J-Swizzy Swoll
Good place! Bought lots of gold and silver from here. Sold them stuff as well.
-
March 2024 by Jeff Bradford
Don’t go here.I took my wife’s wedding ring in to be repaired. (He had it for 3 months) He gave us a price, but 1 week in to it, he called and asked us to trade up. He said the ring is old. (We have been married 31 years, so yes it’s old.) after several calls back and forth, we met with him to look at “options” but told him we want the ring fixed, he obviously didn’t want to do it.The first thing he said when we FINALLY picked up our ring today was, and I quote, “ I never want to see this ring again!”He did a horrible job, his lack of enthusiasm with this shows.I will never go in there again, and I HIGHLY recommend that you shop around.I also brought my Grandmothers ring to see what the jewels were, he said they were fake, but would give me $200 for the ring. (It’s over 50 years old).DO NOT GO HERE!I will post on BBB also.
-
February 2024 by Merry Holland
I love Barnhart Jewelers. Most trusted and excellent work in town. I've had lots of repairs done and purchases too. Highly recommend.
-
October 2023 by Renee Tatusko
Wow! Very disappointed. I wanted to talk with the gemologist regarding what I think are fake stones I purchased in Turkey. I am disputing a charge on my credit card statement. He was horribly rude and "passed" on my request for his professional opinion and a letter. I am still shaky from this interaction. I would not recommend Barnhart for anything.
-
October 2023 by Nancy Hill
Absolutely terrible! Owner is super rude. I was asking about pricing to see what I could sell the ring for and he just put it in my hand and said I will pass. Terrible terrible customer service.
-
September 2023 by Inna Bruts
The owner of the shop is extremely rude and unprofessional! I wanted to upgrade my 1.3 carat diamond ring to a 1.5+ diamond. The owner said I am gonna pass on you guys and not gonna show you anything!. Really, man?? Really? "Excellent" customer service! I hope it made your day!
-
June 2023 by christian barbour
Mike Barnhart as a business owner met my needs and exceeded my expectations of service and quality of business he conducts, I enjoyed the process working with the Barnharts and you’ll talk to someone who knows a lot about the industry going with them. Thank you Mike!
-
April 2023 by Beautiful Nature
Never sell your stuff here. Bad experience Better go to other places. Waste times. Idk if he had no knowledge or not willing to check the details. But he said my gold wasn’t real gold. When i go to other store in Wenatchee they did test and it is solid gold 12K. But he was offering such a super low price for 18k gold at the same time. Glad i just leave!! Boyfriend was thinking to go to this place for wedding rings the other day glad he never make it there. We won’t come back to this place at all for sure. Not buying or selling. Rude customer service and not professional overall.Respond for his comments!!!***I’m not that person. That you were talking about. And i did went to the other pawn shop who also buy and sell gold. The guy did the test in front of my eyes not like you hiding and took it in the back of your office. The other store i went too, he did test all parts of jewelry by putting liquids and as we all know they are 12K and 18K thnks. Be professional next time. Since you are not the only store in town. Otherwise you will keep losing customers
-
September 2022 by Mark A.
What a j**** I went in to get price on a ring got that and then wondered over into the jewelry part of the store, was thinking about selling the ring I had and picking up a new one, with a thousand dollars in my pocket. But when I asked for a price or two he got all up in my face and told me to leave. Happy to do that creep! Never going back, and wouldn't ever tell anyone go in there again. Don't know what I did to offend him, but talk about thin skinned! Hope this helps someone to know just who the old guy is, avoid him if you can.
-
April 2022 by Magda Childers
Nancy and Mike have the most trusted places to do jewelry repair- I have a pink coral necklace that is at least 100 years old, the art to putting back together was incredible. Thank you so much!
-
December 2021 by 78JSWIFTY
Went in to have a ring sized down 2 sizes, expected wait 2 weeks but they did it the same day! Awesome wonderful people who work there. Thank you for making it happen on my anniversary.. ?
-
November 2021 by Daisi Castillo
Horrible Customer Service . If I could give it less than 1 star I would
-
November 2021 by XXX XXX
Walked in on owner being rude to another customer , was also rude to his employee in front of me , then offered me less on gold than the other pawn shop in town
-
November 2021 by Moises Becerra
So I been looking for something very special for a while, I had been to all other jewelers here in town and someone recommended that I go to Barnhart Jewelers. I thought in all reality the pawn shop place?! But I’m super open minded and I decided to go, I go there and was greeted by a gentleman who was helping a couple. 15min went by as I looked at what I thought was a great selection of jewelry and fine rings. So far so good! Then an other couple minutes went by and he said “I’m sorry I’ll get someone to help you” I said no worries I’m just looking. Then a nice wonderful lady came to help. I explained what I was looking for and said ok I only have a couple of those but are you set on that? I said no not really let’s open my ideas and see what we come up with. We went around looking at different jewelry and finally we agreed on a special peace! She explained the value, the art, and what I was looking for in my future investment. I did this whole transaction with ease, without pressure, and without knowing her name! Finally after the purchase I came home and realized that I didn’t know her name! Well her name is Nancy Barnhart and she is amazing! Highly recommend this place. Thank you!
