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January 2024 by Oso Ortiz
Grasias ah Erik ramirez for helping me with my phone situation he made something happen and got my credits back and he didn't gave up on me best costumer service in the store Te amooooo haha thank you ??
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December 2023 by Lucy Avina
Very satisfactory
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October 2023 by Amber Barrios
Not to bad of wait, good customer service greeted us got us checked in and took care of us quickly and answered all questions we asked
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October 2023 by Jason Wyles
My wife, son and I received OUTSTANDING service from Justin at the Wenatchee AT&T store. He assisted each of us upgrading our phones. He was polite and very knowledgeable. He handled our phone upgrades quickly. I highly recommend his assistance for new and existing AT&T customers going into the Wenatchee AT&T store.
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September 2023 by Michael Moone
Our service rep, Justin is terrific to work with. He is knowledgeable, helpful and listens to your needs. He’s the Man if you need help with your phone or a new phone!
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August 2023 by Christine Boden
We had to go to the at&t store to get a new SIM card for my husband's new phone. He had lost his old phone and his new one didn't come with one. I tried to call at&t but the representative told me he couldn't send me a new SIM card because he couldn't send a code to the number I needed a SIM card for.... I was so mad anyway the at&t store rep not only gave us a SIM card but activated it also got me a new 4 digit code so all is great thanks at&t store!!!
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January 2023 by Russ Alman (509Yooper)
I should learn from my previous experiences and always go into the store to deal with account sales issues instead of calling 611. Seems like every time I call in or try self service options online, I end up at the store getting it fixed. I'm giving 5 stars because the support at this store is excellent. There is also always at least one bilingual/Spanish-speaking employee available, and it's not a coincidence that every time I visit the store, there is at least one Latinx person shopping there.
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October 2022 by Jasmine Drange
Everything was exceptional as always! Costumer service was as polite and helpful as they always are! No complaints! Thank you so much for doing such a great job! :)
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September 2022 by Taylor Rigelman
Hey boss, I pedaled your location for over $3000 in financing of devices/accessories. I’ve since sold half of those items and thought I’d tell you that you won’t be getting a penny out of me, no matter who you sell that debt to, or how much paper you waste trying to collect these funds via mail. I live @ 1018 Berg Ave just down the road from your store. What do ya say you come pay me a visit so we can sort this “issue”? How does this sound bo$$? -Taylor Rigelman
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September 2022 by Mark Brown II
I went in Saturday afternoon because I work all week. They had a store full of people and 2 employees that spent more time chitchatting than getting people moved through. Absolutely ridiculous amount of time to wait. After over an hour I just walked out.Get it together AT&T!
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September 2022 by Rollie Wallace
I was on vacation and had a major issue with my account (not my fault) and had an appointment, but they still made me wait on the people who were there before me who did not have an appointment. Spent 2 hours waiting for a 5 minute fix. The guy really helped out helped out after he finally got to me.
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July 2022 by Avengingangel D.
If you are at this location and a Republican with any kind of identification as such walk right out. You will probably be screwed for the sake of it anyway. The manager Justin Martin thought Ivana Trumps death was a time to wish death on her Son and belittle her passing. So much for Tolerance and coexistence! Classless.
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April 2022 by Dan Hartke
Justin was great! He was extremely knowledge on the products I wanted to buy and also replaced my screen protector faster than most have in the past! I was in and out in no time thanks to his skills.
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March 2022 by Maria Padilla
The young lady who assisted us was very helpful, polite, and had great customer service! We are very pleased with her overall experience. Thank you Faviola! I love my new phone ❤️!
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November 2021 by Juan D.
Bad customer service. Employers just there standing not willing to help. Had no service on phone and told me to figure it out with apple.
