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April 2023 by Brynna Jannsen
My husband and I had an in-person 90-minute appointment to do our taxes at the Washougal office on March 25th. We came and Theresa let us know she was behind and had us leave our tax documents with her to have ready by Monday March 27th. We have called multiple times in the last 3 weeks and no one answers the phone. Today April10th we went to the office and there is a sign on the door that states they are closed due to COVID. We called the number on the door and finally were directed to the main office in Vancouver. They told us they could not do anything since our taxes weren't far enough along in the system. 3 weeks and we recieved no phone to let us know they would be behind or closed. This is a terrible experience and April 18th our taxes need to be filed. They have all our documents. This has been a extremely poor experience and terrible customer service.
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March 2023 by Clint Lightsey
Best service I've had in a long time . Thank you
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April 2022 by Claudia Heacock
Leo Tato prepared my taxes in Washougal. He was helpful and thorough. I appreciated how her handled everything and took time to explain each portion of the form to be sure I understood.Sincerely,Claudia M. Heacock
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April 2022 by Gym Rat
We have been getting our taxes done at JH Washougal for many years now & Leo is BY FAR the best tax preparer we have EVER worked with down there!!
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March 2022 by Ashley Wilson
Leonard Tato helped me do my taxes and made my experience very comfortable an quick, he went above and beyond to help my situation an for that Jackson Hewitt will always have my business.Big thanx to Leo!!!
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March 2022 by Randy M
Leo was very helpful and easy to work with.He made sure we received our discount.
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February 2022 by Rita Ruiz
I had a great experience with you at Jackson Hewitt tax preparer Leo very nice gentleman explained everything very friendly and polite I enjoyed my experience and I appreciate it he's helpfulness I did my tax papers prepared in what Washouga officeThank you for your time miss Ruiz
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February 2022 by Ruth Cunningham
Leo was very professional and thorough. He was able to get us a couple of discounts that were very helpful. The whole process was very quick and easy. Would highly recommend.
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January 2022 by Sarah Taylor
They are always so kind and friendly and just totally down to earth people. My husband and I enjoy using them to do our taxes!
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April 2021 by Sarah Greening
They are always so kind and friendly and just totally down to earth people. My husband and I enjoy using them to do our taxes!
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March 2021 by Kaitlyn Snodgrass
We had Theresa help us with our taxes for the first time this year and we were very impressed with her communication and speed in getting our taxes completed. This has been the easiest and most stress free filing experience as a married couple and young family. I highly recommend Theresa for taxes and we will continue to visit her in the future!
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March 2020 by Robert K
We did our taxes this evening and Teresa was amazing got them done fast insufficient ! She did two years worth and got us a max return !
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March 2019 by Allison Brisbois
I scheduled an appointment for 5:30 and it's not 6pm...still waiting. And the lady behind the keyboard is just banging away. Like really. What is the point of scheduling an appointment if I'm going to wait.
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February 2018 by Abbagail Anderson
Enjoyed a quick easy and friendly experience.
