O'Reilly Auto Parts store #3724 in Walla Walla, Washington, located at 715 West Poplar Street, offers a wide range of auto parts, tools, and accessories. The store provides useful services such as free battery, alternator, and starter testing, as well as wiper blade and bulb installation, fluid and battery recycling, and Check Engine light diagnostics. They also resurface brake rotors and drums and offer a free Loaner Tool program for specialty tools, with a refundable deposit. Customers appreciate the friendly and helpful staff, especially for their willingness to assist in finding the right parts and providing honest advice. Many reviews highlight the good customer service compared to other stores, with employees like Joey and Timothy standing out for their extra effort and kindness. Customers often mention that the staff at O'Reilly are approachable and ready to help, even if they don’t have all the answers, unlike some other auto parts stores where customer service can be rude or dismissive. The store’s parts are generally priced fairly, although some mention that parts for certain vehicles like Jeeps tend to be more expensive. Customers also value the store’s helpfulness in diagnosing issues, such as reading check engine codes and providing guidance on vehicle repairs. Overall, O'Reilly Auto Parts in Walla Walla is praised for its friendly staff, good service, and reliable products, making it a trusted choice for auto repair needs in the area.
Fantastic experience, very knowledgeable staff. In particular, Timothy was awesome. Help figure out my problem battery and installed the replacement. Thank you Tim.
February 2024
Highly recommend fast service and affordable car parts
November 2023
WallaWalla, WA.store..I just want to give Timothy a special Thank You, He went above and beyond to help us. It's kids like this that give a ray of sunshine and hope , especially in the kind of world we live in these days. Bless you Timothy.
