Northwest Collision is a highly regarded autobody and collision repair shop known for its exceptional service and customer care. Customers appreciate the generous and compassionate approach of the staff, especially when unexpected issues arise. For instance, one customer received a free service to fix a loose bumper just before sending their son to college. The employees are described as polite, professional, and dedicated, with a commitment to providing quality work, often resulting in a busy schedule. The shop has a long-standing reputation in the Walla Walla valley, and many customers express their intent to recommend Northwest Collision to friends and family. The staff, including Chad and Jeff, are highlighted for their expertise and willingness to assist, providing clear communication about the repair process and options. Customers also value the convenience offered, such as transportation services while their vehicles are in the shop. Overall, Northwest Collision stands out as a trustworthy choice for anyone in need of autobody repair.
I would highly recommend Northwest Collision! I needed a quote on body work on my car and I stopped by for a walk in and they were so precise with the recommended repairs and quick to give me a quote.
April 2025
Northwest collision repaired by beloved car after an unfortunate high-speed meeting with a deer. They did an excellent job, and went above and beyond to ensure my car was restored to its original beauty. Thank you!
February 2025
Absolutely fantastic business that truly cares for its customers. I had a small trunk latching issue I couldn’t figure out and Jeff assisted me immediately and took care of the issue quickly. I am super grateful for to this business and Jeff who was able to get back out on the road right away before I went to the tri-cities.
