Car Rental in Walla Walla, WA

“Our experience with the Enterpise location was exceptional. Our flight into Walla Walla was delayed on several occasions. Their flexibility and customer service was great. They were also willing to deliver the vehicle and give us a ride after we dropped it off. It is evident they work together as a team.”

“The best customer service I’ve ever seen, in any business.I got in at midnight and all other rental places were closed. I called them to make arrangements (Budget, Avis, Enterprise) and they told me they were closed when I got in. I tried renting the next day but Enterprise didn’t know about their drop box at the airport.I found W2 from Google and called them. I got a text back and a call, and was able to talk to the same representative during my week long stay in Walla Walla.They were also closed, but the Rep said he can have the car ready for me at midnight. When I arrived he sent me a text to let me know they were ready with the car. When I exited the terminal the car was curbside, running, and warm. The Rep was waiting in another car to the rest. He met me, gave me the rundown, and gave the perfect end to a long day’s travel. He also told me where the drop box for the key was for when I left.I didn’t find the key drop box, so I left it in lost and found. The Rep called me after I had sent a text, and was very understanding about my mistake.Why would anyone use any other car rental? The pricing was appropriate for the car I had and the service, outside of business hours was nothing shy of unbelievable.If you’re tired of dealing with big companies whose answer is “we’re closed then” and you’re coming to Walla Walla WA, treat yourself to W2 Rentals. They WILL pick you up.”

“Great car rental agency located right inside the airport terminal. Cars are clean and ready for pick up. Make sure you reserve your car early as car tend to run out during holidays and summertime. Crystal is amazing and she will accommodate your special requests. We rented a 4 wheel Denali and a Ram Truck which was perfect for the snow driving over the tollgate. It was a blizzard when we were there last March.”