Albertsons Pharmacy is noted for being efficient, fast, and kind, with great communication for prescriptions, refills, and notifications. Customers appreciate the swift and accurate contact with doctors and helpful assistance with insurance issues. The drive-through and convenient location are also valued. However, the pharmacy often has very long lines and wait times, which can lead to frustration. While some note past experiences with poor customer service and operational hurdles, others emphasize patience and understanding, acknowledging the challenges of being short-staffed. Overall, many find it a significant improvement over other pharmacies.
Employees are nice. But I think they probably need to get even nicer to make up for the slow speed and incredible lines that stack up EVERY time I’ve been through. Don’t risk getting to the pharmacy 30 mins before closing time. Probably won’t make it to the front before they roll down the window.
May 2024
They are great with notifications when prescriptions are ready for pick up. Very efficient however lines are always really long to get to the cash register. I've left 3 times after waiting 20 minutes or better.
October 2023
Drive-thru is never open when advertised. The staff seems to close it whenever they don't feel like working it. Three of the last four times I've been there to get my meds, the drive-thru was closed even though it was during their drive-thru hours.