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March 2024 by krissandra smith
I asked about a good hair mask for my hair and this sweet gal that had shorter hair (half was bleached. looked pretty rad) recommended the “Sauce beauty” deep moisturizer mask. I used it after I dyed my hair yesterday and holy heck she was right. It’s a life saver. My hair has never felt this happy. Even after using olaplex. 100/10 gold stars.
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December 2023 by Topher Hensley
I have not been disappointed
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December 2023 by Ashley Alldredge
Customer service was great. I was able to get help with which products to use to get the look i was hoping for.
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October 2023 by Jodee Shular
I cannot imagine going shopping for these things without knowing anything about the beauty industry. I believe Parker was the name of the worker today and they made it a point to educate and help me make financially responsible decisions that will for sure bring me back to spend more money? Great customer service today!
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March 2023 by Crystal L-O
The staff are helpful if I can't find what I'm looking for and they always have what I need.
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January 2023 by Æ
Marlene was absolutely lovely, kind and friendly with the customers already in the store as I walked in and quickly came to check if I needed anything the second she had finished up her transaction. I've been coming here for many years and have yet to have a bad experience but I walked in yesterday stressed out and overwhelmed but left happy and chipper for no other reason than her kindness.
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December 2022 by Jessica Williams
I actually never leave reviews but I just wanted to say that whoever was working 11/15/22 around noon was the most amazing woman. So caring and kind. She even had a lovely conversation with my son. I just felt the need to give her some love and appreciation! ❤️
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December 2022 by Anonymous User
Never received my student discount after the cashier "confirmed" it after not even glancing at the screen. It was the girl with the moth tattoo on her neck.
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September 2022 by AArden
Sheron (spelling is not right I’m sure) was so helpful and nice today! She was very thorough & made sure I knew of all the sales to optimize my funds!Thank you for being so helpful today, you rock!
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August 2022 by H Moseley
Staff is always helpful and polite. Great sales!
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July 2022 by Cheyenne
Just went in and purchased the worst hair extensions I’ve ever bought in my life, and the 2nd most expensive at that. I was about to head back and return them for the $139 I paid, when I checked the website and saw that they don’t allow refunds for hair extensions. Convenient.They’re chunky and thick at the top, and extremely thin at the bottom. They look like straggling hairs that were missed after a really bad hair cut when you apply them. I have very thin hair that generally blends very well with extensions but they’re just such horrible quality that there’s no shot.I feel scammed. It’s such a horrible product for so high of a price. I used to purchase extensions from Sally’s about 4 years ago, they were never great to begin with but they were good enough to wear on a budget. They now have maybe half the selection, and only one length (14 inches?!).DO NOT BUY ANY HAIR EXTENSION PRODUCT FROM HERE. I’ve bought extensions off wish and Amazon when I was in high school that were so much better than these for under $50.I’m out a bunch of money now and my best bet is to list them online and pray that someone takes them off my hands for at least 1/4 of what I paid for this garbage. Pretty awful to sell a product this bad and then not allow returns. Won’t be shopping here again. If I could give less than one star I would.
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February 2022 by Joshua Finley
It's Sally! What can I say. The staff is great and ready to answer all my questions. They always have the supplies we need for my wife and daughters. All the colors you could want/need and the tools needed. I was even impressed with their selection of products from men's hair and beard care. Love the fact that they have great prices for hair products and the tools you need for coloring and hair cutting.
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February 2022 by Chantelle Whitten
The sales rep asked me for my phone number for my account and I gave it to her like I have the last couple of years and like I just did a few weeks ago. After she couldn't find my account she started asking additional information, I asked her if she needed that to look up my account, she said yes the system is weird. She then said "oh I found it" and it popped up on the screen with the wrong spelling and not my pro discount. She literally made me a new account and lied about it. If you are going to lie and cheat customers out of their discount or points at least be better at it. Transaction #44268, please coach your sales rep Monica, bet her BCC ratio is amazing.
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February 2022 by Allie McAllen
Marlene was absolutely lovely, kind and friendly with the customers already in the store as I walked in and quickly came to check if I needed anything the second she had finished up her transaction. I've been coming here for many years and have yet to have a bad experience but I walked in yesterday stressed out and overwhelmed but left happy and chipper for no other reason than her kindness.
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November 2021 by Goku Black
This place is not for people of color!!! They never have the things we need and are always “out” of stock… funny