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December 2023 by Chris B.
Unlike all other Ace Hardware stores in the United States -- including California -- the Vashon Ace Hardware does NOT offer veterans discounts. That's their privilege and right as a business. This veteran does not expect this store to offer a discount. No doubt, there probably aren't many veterans living on Vashon Island, so their policy affects very few residents... They promote their Memorial Day and Veterans Day sales big time, but not a cent of support for those veterans who have served this republic in uniform in its defense -- including those who serve only their avarice. This has nothing to do with politics, but everything about having a double standard of what you do, versus what you serve. There are many hardware stores off-island that do offer veterans discounts.
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April 2023 by Darrin Stumpf
AMAZING STAFF, SELECTION AND PRICES!!!
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April 2023 by Tiffany S.
Better than great! Excellent! Great service, reasonable prices, friendly and helpful staff - someone ALWAYS asks if you need help finding something. They go above and beyond. The owner even came out to my truck to show me how to hook up a chain to pull a tree out. Service is their number one focus and it shows.
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March 2023 by Tag Gornall
Always a congenial staff and good selection. They seem to have what I need.
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February 2023 by Suka Husky
Best prices! Definitely the helpful hardware place!
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November 2022 by Sarah Akers
They usually have what I need and if anything I can order online and have it sent to the store. I shop here because customer service actually means something. The staff don't run away when you ask for help!
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November 2022 by sky
Helpful people and good prices
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October 2022 by Mitch Kent
Always helpful and stocked with more than just the basics.Update - I love that if you need help, they truly try to get a solution. Thanks John!
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April 2022 by Patricia Oliver
Nice folks. Helpful. Lots of good inventory. If they don't have in stock, one way or another they will help you get it
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April 2022 by Amanda Leatherman
Very helpful employees and had what I was looking for.
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April 2022 by Nelson Phillips
Best service on the Island. Prices are reasonable and the staff offers to help you without having to track them down.
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December 2021 by Sugar B.
Friendly and incredibly helpful staff. They put the customer first and feel like a true small town hardware store. So glad to have them on the island!
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November 2021 by Carey Huffman
Great folks, great prices, great selection - overall a great hardware store! Local owned and run, it has that small town, welcoming, country store feel.
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October 2021 by Andy Racy
Decent selection for the island
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August 2021 by Shannon Arico
Great staff! Everyone is super helpful