-
January 2024 by Tag Gornall
Thanks Jake and Morgan, a job well done.
-
November 2023 by Amanda Leatherman
Great communication and solid work. What more could you ask for.
-
August 2022 by Lydia Kies
I've used Doug's for years. They've always taken really good care of me. Always been honest in their assessment, fair pricing, and great work.Services: Auto engine diagnostic
-
August 2022 by Catherine Johnson
Great customer service, I trust the work and value the honesty of the mechanics.Service: General repairs & maintenance
-
July 2022 by J Jones
My car needed a new battery. I was able to get it done at Doug's and was back on the road in under 30 minutes. Very fast professional service and the receptionist was very knowledgeable I wish to add. Other places I called either didn't return the call or had a bit of a chip on their shoulder. I will go to Doug's again next time I need car help!Service: Battery
-
February 2022 by Michelle Wilson
Very friendly fast service and will work with you on payment plans if need be.
-
February 2022 by Dylan Chapman
Friendly service, but very disorganized. Apparently the owner is MIA due to a newborn baby, and his employees don't seem like they know what's going on nor can they quote a price. Tried to charge me $40 for a basic vehicle inspection without first quoting me a month ago, but was very nice and did it without charge. Also, they won't do oil changes if you have your own oil and filter because, quote, "it takes all the profit out of it." I don't understand why they wouldn't just charge a service fee, which I would assume would be charged anyway. But I'm not about to get ripped off by paying for jacked up costs on oil and filter. Would spend the time changing it myself at that rate. I don't think they're a bad business at all, just very inconsistent and disorganized.
-
January 2022 by Edward Otto Jr
Great communication and fair pricing. I really appreciated being notified about the broken replacement part as soon as it arrived and the quick fix once the new part was available. Keep up the good work!Service: General repairs & maintenance
-
June 2021 by Mikayla Lindsay
My partner called and made an opt to get out Subaru worked on, it’s summer so we had to wait about a week and a half to finally be able to take it in and get checked out and worked on. 1 hour after we dropped it it they called and told him to pick up the car, they told us “they don’t work in cars with 3.0 engine, there’s just too many extra steps to do any work that would have needed to be done” so we picked it up and took it home, called around town and now are having to wait 2 more weeks!!Let me just tell you, we needed our spark plugs changed, and normally I would just change them myself (I’ve don’t it before on other vehicles) but since it is a 3.0 engine and we have a coil pack We took it in because it IS more steps to get to and do! I don’t have the tools or background to do that! I’m Just upset they didn’t WANT to put in the necessary amount of work in to finish the project they said they could for for us when we made the opt. Very frustrating!Service: General repairs & maintenance
-
June 2021 by Rob Galus
Friendly and professional. They saved me time and money.
-
February 2021 by Lorinda Whiteley
Always responsive, expedient, and fair. Great customer service! Never had a bad experience!
-
October 2020 by Jonathan Kuzma
These folks are honest and their prices are fair. Diagnosing car problems can be tricky, and things can go wrong in the process of repair, so you need a place like this that you can trust.
-
August 2020 by Connie J.
I highly recommend this business. I've had car maintenance done here a few times here and I am always satisfied and Doug makes it a pleasant experience even if it costs ya a few bills. Having a safe reliable car with *working* breaks (hehe, yikes) is worth whatever payment. Service is always done promptly. Go see for yourself. (:
-
August 2020 by Jeff Oberlander
Great service!
-
June 2020 by Sierra Lauren
I had one good experience where an older gentleman (I believe one of the mechanics, maybe Doug himself) helped me change my oil on the spot! I didn't have an appointment and I was well overdue. Unfortunately, when I did have an appointment the following time, I had to deal with the the receptionist. She does seem a bit rude and judgmental (I didn't know much about my car), and not only that but she added a bunch of extras on to my oil change and what should have cost me $20 cost me $100. She didn't ask, she just told me what extra they did and what I owed. I will not be going back
