-
July 2024 by Ann Messmore
Went into this location with a rather complex issue needing to turn off an account I had set up, but was not mine. Amanda was a rock star! This manager was so friendly,knowledgeable and efficient. She resolved a problem I had been struggling with for 3 months.
STELLAR, thank you Amanda
-
May 2024 by MyVisit MyView
Jumped on line, booked an appointment, arrived, they were ready for me. Very easy!
Guys were nice, helpful and gave some great tips.
Over all exceeded my expectations.
-
April 2024 by chris whisenhunt
This is just about Verizon! Not this store can't comment on corporation. Google won't let me! Verizon trying to bill me for 6 months after ph was shut down paid final bill transferred phone,then they made up a charge and back billed me,doesn't this look like they owe me 2.19 I paided billed in full ,this is why I canceled them some of the Worst Customer service I have ever experienced and you pay triple the price of other carriers for this ,I can't sign in to account because I don't have ph number anymore and they don't have a history of my email now, so I'm locked out and only option is to go to physical store and pay cash ? I think I'll send them a bill then a collections bill ?
-
March 2024 by Roni Doyle
Came in for an upgrade today and Jennifer was awesome! Simple explanations to all our questions, found us the best devices at the best prices all while smiling and be amazing! Thank you for the great customer service. We appreciate you.
-
February 2024 by DIANA KIM
I got a problem my verizon gift card. but Jason helped me to fix that problem for few mins. Thanks!!
-
January 2024 by Joan Bell
I was in the Verizon store today between 1 1 PM to 1:30 PM. I did not get the gentleman‘s name that helped me but he was wonderful. He took care of a problem that I had from last summer. Within just a few minutes this is why we are Verizon customers for life. Because of the customer service that we received today.
-
January 2024 by Massoud H.
I stoped by to switch phone for my brother and get the new phone activated. Amanda the store manager helped me through updates and activations. She is definitely a keeper, knowledgeable, pleasant and I noticed that her interaction with her staff was really good. Thank you for having great staff.
-
January 2024 by Bill Clarkson
Horrible customer service
-
January 2024 by Daniel Yoldi
Was lied to my face about the price of each phone line by Steve, an in-store rep. I confirmed three times, each amount for each line and he assured me it was correct ($65 a month for mine and my friends line, before auto pay, and $40 for my friends son line, before auto pay).Get my bill and it's an extra $10 for each line (even with auto pay). So I get to pay an extra $360 a year (3 lines) because of a liar. I will never set foot in that store again and I suggest you don't either
-
December 2023 by Jamie Wagner
Great service! Thanks!
-
November 2023 by Todd Knudson
I stopped by to get help putting a new screen protector on my iPhone. The manager was more than happy to help me and did so right away. Thank you so much!
-
September 2023 by Ted Park
Dude canceled my promo and trade in credit, ended up getting a higher monthly bill as a result of it. Jason is the manager that screwed up and then kept repeating himself like a parrot even though I showed him the email from Verizon backing up my claims. Avoid jason like the plague
-
September 2023 by Jennifer Schindler
Worked everything out for me very professional
-
August 2023 by Jeff Black
Craig was above and beyond helpful. Most knowledgeable person I've ever spoken with at any Verizon store.
-
July 2023 by Heidi Dickerson
Steven from ‘75 was amazing today with my mom and I for over 3 hours and many upgrades, phone line changes and accessory questions! THANK YOU, S