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July 2024 by Vonda Shaffer
Amazing customer service from Sam. Very knowledgeable about products and help setting up phone and Apple Watch. Would definitely buy phones from him again. Sam also informed me about WiFi service and checked to see if I can get it in my area. It’s not available yet but he will notify me when WiFi becomes available for me. Excellent service.
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June 2024 by Larry Iversen
Needed help activating a new phone. "Check in" was very helpful and activation was handled easily. But we got SO much more! They were incredibly friendly and helped us find numerous ways to improve our account AND save a LOT of money! Very enjoyable -- highly recommend
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June 2024 by Everett Wing
Verizon customer service is an absolute joke but this store is always incredibly helpful and personable. King, who helped me today, was able to help solve an issue I was having after months of getting the run-around by the corporate store and representatives via phone. Highly recommend coming here. The staff here are excellent folks.
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May 2024 by Mary Alice Eisenfeld
Alyssa was excellent, very helpful in setting up phone.
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May 2024 by Ronald Winter
Enjoyed working with Lee,and Jacob. They both were easy to work with! Very pleased
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February 2024 by Michael Nolan
The Verizon customer service at the Grand Central store is the best.
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February 2024 by Renee Helmsteadt
Great service ,friendly
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December 2023 by Charles Adams
Everything is just to expensive.. great customer service tho!!
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November 2023 by Boxer Cox
Got new phone had great help. From ABBY in fact excellent help from Abby she's an excellent employee for U
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November 2023 by Katie Yates
Lee provided excellent service! We initially intended to explore adding my fiancé to my phone plan and upgrade his device, but I also considered upgrading mine. Despite not planning to do everything at once or if at all, Lee's approach made us feel relaxed and well-informed, leading us to proceed with all the upgrades today. Thanks, Lee!
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November 2023 by Kathy Kershner
Very pleasant experience!
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October 2023 by Greg German
Excellent service and advice.
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October 2023 by John Elder
Very quick and complete service.
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October 2023 by Carolyn Fondren
The clerk who helped us was both knowledgeable and kind. She answered every question and offered advice that fit our needs. Great service. Thanks so much!
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September 2023 by Ace In Place, Solutions LLC.
Eric, Colton and Abby were all very fantastic and did everything necessary to help start my business account and get me a brand new iphone at a price that was extremely affordable. Thank you