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October 2023 by Abigail Coats
Flawless seamless experience. No mold. Very clean. Was very happy with everything, including my move out. Derik was so helpful today, I lost my key and he got me In extremely securely and efficiently. He was also very honest and helpful. 10/10 recommend this storage facility! Also Becky has helped me on the phone from the very start— and has been consistent and kind. Again with a mold allergy, I was beyond happy my stuff smelled clean and dust free upon pickup. The price was great, the security and climate were exactly what I would want. Thank you, Van Mall Storage!
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October 2023 by Keith Williams
I could rate this place 10 Stars they're amazing service and impeccable management this is the best rating I've given any business so far on Google Maps thank you thank you thank you for being so kind you did what you didn't need to do to help me out when something went wrong that wasn't your fault this place is amazing 10 Stars
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October 2023 by Telly Martin
The office staff is very nice and they take the time to solve issues instead of just telling you sorry and sending you on your way.
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August 2023 by Kevin Reed
Nice people and staff, secure storage and clean. They are trustworthy
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June 2023 by patrick gammon
I did not even mean to review this one, and did a review for a dif place on theirs, guessing it's cause I have unit here and I made a mistake. So this is a storage unit place, the prices were cheaper when I first rented my unit, not sure if they still are since my rates are already 50 percents higher now. But people are great and place is secure
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June 2023 by lea mcgee
They are very nice people and answer all questions you have and the storage units are clean and the grounds are cleaned all the time
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March 2023 by Jacki Reutzel
Most helpful, very courteous, and pleasant. I've been with the storage unit for almost 4 years and I've had no problem with them I am very satisfied their facilities are clean and well taken care of I am so glad I found you guys. You do great work thank you so much.
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February 2023 by Woody “Wylde Rogers” Peard
This is a clean, well kept and maintaied facility with an awesome office crew!
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February 2023 by Diane Madison
I've had wonderful service at Van Mall Storage for almost 2 years and 2 different managers. Both managers have been very helpful, kind, professional, and strive for excellence in the working, cleanliness and safety of the Storage units!! I'm sure my belongings are well cared for by the professional, warm, and friendly couple in charge right now!!
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December 2022 by Michael Henchman
I've been a customer of Van Mall Storage for a number of years now and have always appreciated how well the grounds and buildings are kept. There is a sense of order, care for the property, and above all a sense of security. The location is also excellent, in a good and well-traveled part of town, not in some outlying area. Kudos to the owners and to the managers.
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December 2022 by Sarah Reneé
The staff at Van Mall Storage has always been friendly, helpful, and accommodating. It was the easiest storage experience I’ve ever had! Thank you!
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November 2022 by Cassandra Poe
Been storing here for several years now, highly recommend this facility, even though rates are slightly higher than some, just can't put a price on peace of mind, & you'll find it here. Helpful staff, friendly.
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September 2022 by Tanya & Mariah TQ
Late one evening I forgot something in their office as they were closing… The next morning the manager was amazingly helpful she went above and beyond looking in the spot the item was left… I would definitely give them a thumbs up for honesty and integrity…
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August 2022 by Vivian Striker
Normally I'm nice enough to give two stars but this isn't the case this time. I called ahead of time to see if they were open and nobody answered the phone. I drove all the way out to Vancouver from battleground to check and see if anybody was at the shop and the door was locked and nobody was there. I tried calling two more times and still no answer. Don't go here it seems very unreliable.
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June 2022 by Jodi Shields
Fantastic customer service! Clean storage units! I would definitely rent/store with them again!!! Only thing I wish they had is a cart for each building hallway. 1 cart for 3 buildings is very inconvenient. Thank you Van Mall Storage!!