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March 2024 by Carissa Shelton
Can’t believe they don’t have the PO Box lobby open at all on Sundays. Don’t come here
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March 2024 by Olesya Kosholap
The best place to do passports. I recommend Joe , he helped us very quickly.
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March 2024 by Ivan
The mail carriers are worthless
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March 2024 by Ronica Steele
I had to submit my passport paperwork for a 2nd time. Chuck helped me. With an amazing sense of humor and grace, Chuck made the process easier and less stressful. He's a gem of a human and this facility is on point. Thank you, Chuck.
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March 2024 by M C
Can no longer check my mail because of their new hours of operation, which do not fit in with my schedule. Recently renewed my box and can't access it as I need to. Will they pay the costs associated with changing my address, labels, envelopes, notification to costomers, vendors, etc, to a private mail office?
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March 2024 by A RE
Do not ship packages internationally at this locations. I asked these people for tracking told them when the package was needed to be at the location and the packages are stuck in the system and packages are not really trackable. The customer support reps will track the packages and tell you they have been sitting in a distribution hub for a week or more because the shipment isn't guaranteed even though i was told they were. I will never ship with USPS again.
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March 2024 by Travis Philmlee Sr
Long line, they were fast and courteous. They seem to know what they're doing
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February 2024 by Johny Howard
Over $5 to get a little padded envelope to Michigan, long line one clerk
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January 2024 by Linda Guenther
I had questions about a Passport form. 2 people helped me with evident skill and kindness. My technical skills are poor but theycontinued until I was able to fill out the form and submit it. I heard other workers helping others and they too were patient and had evident knowledge about their job.
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January 2024 by Jolly Greengiant
If I get a letter in the mail you already know someone tore it open to look for money. If I get a package I am also going to get an undeliverable slip even though I work from home and there all the time. They don't even try. So I get a slip to pick up my package, and at this location it's "one line for all transactions" going out the door. The USPS SUCKS. I can't even expect the bare minimum. Sounds like things that happen once in a while? No. Happens CONSTANTLY. Consistently poor service.Edit: as an update, checked my mail when I got home from not being able to pick up my package because the line was too long, and sure enough I had two letters: both with the edges torn open. Incompetent thieves. Thankfully no one sends cash anymore because everyone knows the mail room is full of degenerates.
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December 2023 by Sue
The entrances are now locked in the evening and on Sunday. Mail in PO boxes can only be picked up from 6am-6pm during the week and 8-4pm on Saturday. The automated kiosk which is really handy to use late at night to ship a box or two can only be used the same limited hours. The note on the door says they're doing this because of vandalism. This is as of 12/09/23.
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November 2023 by Tabitha King
I told the employee here. I need a priority mail service. That I needed it to be there is 1-2 days 3 at the latest. This was Saturday. He told me it would be there by Monday. I have been tracking it, and it is Thursday and it is still in Vancouver!!
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October 2023 by Alex Gephart
Had a passport appointment with photo. Got in and out in less than 10 mins. Super easy and efficient. Very friendly and helpful staff.
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October 2023 by Traci B
The lady who helped me with my passport was very helpful. She didn't have to help me either. I was there to turn in my information for a new passport and I didn't have an appt and it was past the time to do passports
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September 2023 by Diogo Magalhaes
I could not have hoped for a better experience and support with my passport application! John is a wonderful professional, is extremely competent, and has great customer service skills. Thank you, John!!!!!!!