Ulta Beauty is a large beauty retailer offering a wide variety of cosmetics, fragrances, and skincare products from over 500 brands. Customers can find popular brands like Tarte, Fenty, and CHANEL, as well as exclusive lines. The store also emphasizes "Conscious Beauty" with options for vegan, clean ingredient, cruelty-free, and sustainable products. Ulta Beauty has a salon that provides services like haircuts, hair coloring, makeup application, and brow waxing. While customers appreciate the helpfulness of the staff, some find the store to be smaller than others and with a limited selection of products. There is a noticeable focus on customer service with employees readily offering assistance, which some customers find intrusive. Customers also note that some locations, like the SE Mill Plain store, provide a better shopping experience than others, such as the Vancouver Mall location, where customers feel ignored. Many customers praise the staff for their knowledge and kindness. For example, Courtney does a fantastic job with brows, helping achieve a shape and style even without makeup. Others mention a staff member named Allison, who offers great service and makes shoppers feel valued. Overall, the store is appreciated not only for its product selection but also for the friendly and helpful staff.
Always have a good shopping experience at the SE Mill Plain store. However - the Vancouver Mall location leaves little to be desired. It's like they go out of their way to ignore me.
August 2025
I go to Lisa for my hair and she is one of the best stylist ever !!!
August 2025
Customer service is the best. Always ask for Aaron. He knows more about makeup than anyone I've ever met. I've learned so much through him.
