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October 2023 by Telly Martin
Tim & Leyda are great! Always happy to help! Thank you.
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April 2023 by James Garrett
So far this has been an ABSOLUTE NIGHTMARE!!! They have the worst email service EVER! Sent them 4 different PDF files of my policy and they are unable to open ANY of them. I checked, scanned and did everything possible to make sure there was NOTHING wrong with the files and NO corruption of them. Have NO idea why they NEED to see your insurance policy instead of just proof of insurance, which is good enough for EVERYONE else and they are among the priciest of storage with VERY little benefits. Will update this as time goes on but it's NOT looking good so far. Strongly suggest the facility start using an email that is PROFESSIONAL, RELIABLE and actually WORKS instead of driving clients away like the one they use now, potential clients should look elsewhere for a cheaper and more professional facility. If I had known the problems I would have with them, I would never have even considered them.*EDIT*We FINALLY got the insurance to be accepted and now can review the actual facility. I am paying on the higher end of "affordable" for my 31' RV. It is in a field/lot that is unpaved , some gravel/dirt and has quite a bit of standing water. Not complaining as it IS Vancouver, WA but it seems for the price the lot would at least have adequate drainage. You actually have to go through 2 gates and locks to get to the RV/Boat/Larger Vehicles storage area which is quite fine but the 2nd gate lock is a combination padlock which is an ok idea but this particualr padlock is incredibly difficult to close/lock. Maybe some oil or lubricant might help. The pros are the main gate key code is yours alone, it is very convenient to my location and I have pretty reasonable access to my RV. The property is clean and well kept for the most part except the water situation I mentioned earlier and the padlock. I don't worry about the safety of my property and the lot is easy to get in and out of. It is fairly level if poor drainage. All in all not a bad value. Fixing or replacing the 2nd (inner) gate lock would probably kick this up to 4 stars but as it is I am neutral. Good place but could be better, but could also be worse.
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March 2023 by MH Dominguez
I was in search of a storage facility in the proximal area of Andreson and 4th Plain for my personal convenience. I reviewed all those within that range reading reviews, driving to them to look at the exterior upkeep, size, access, office, etc. I finally did settle upon U Lock It because all my points were met with satisfaction. When I was ready I went in and spoke with Laida who is delightful. She provided all information I needed to make a reservation. So friendly, professional, knowledgeable. A few days later I went in to finalize with the on site Manager Tim, who was also friendly, professional, knowledgeable. My move in on their part was seamless. The day after I received a call telling me I had not properly locked my unit so Tim had done so with their lock. Totally appreciated!! So far all has been good and would recommend.
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September 2022 by Scott Rushford
They were easy to work with and get a space set up for our RV we are very happy with our experience with them
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June 2022 by Carrie Russell
The employees there the one who manages it is just wonderful it's you couldn't get a nicer person and a better place to store your stuff and your RV
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November 2021 by Ann Schmidt
I like the young lady (christiana) who rented us the storage unit at u-lock it storage. Without a doubt a people person. I felt welcomed. That my property would be safe. That if I had ANY issues with other renters that I could bring my problems to administration with resolution immediately.I left my last storage unit after another tenant had threatened to beat me up and yank my girl out of the car. I clearly informed that _itch that I absolutely guaranteed him he wouldnot make me or mine one of his victims. That he would be the victim. I immediately went to the live in storage units manager explained to her of the threat, told her I'd called the police. That I was going to press charges. She told me that If I pressed charges I would be kicked out. That I was lying. I told her to check her surveillance to see I spoke the truth. So I left that storage unit "additional storage" 164th and 15th street "maria"and her trashy husband and son.So I went to "u-lock it" storage 4th plain and andreson.I'm glad for the changed storage facility. And I am certain I will be much happier.
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September 2021 by Troy Waiss
i currently have a unit at U lock it and often rent a 2nd one on an as needed basis to hold extra inventory. ive never had an issue with anything. facility is very clean and well kept, staff is very friendly and helpful. ive seen both the manager and assistant checking the lot and locks on a regular basis, and have always had great customer service whenever i need to grab an extra unit. the office is clean and very organized, which i've found is somewhat rare in many storage rental places. i will continue to use U lock it for all storage needs. Great job guys!
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September 2021 by Kulak CBD
I had an excellent experience with staff and prices were great
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September 2021 by Tracy Waiss
Clean units and property. Great management
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September 2021 by Cecilia Hobson
I just started storing my stuff here about a month and a half now... So far so good. I have an electrical outlet in my unit which is super rare. I wish you could access your things a little later in the evening than their cut off time... Or even if they offered a 24 hour access for an extra cost... That would be something I would definitely be interested in paying for. I work until 9:30pm on most nights. They are always closed by the time I'm getting off work... Just a suggestion.
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August 2021 by Rollan Batts
Personally I'm Looking for a New Storage Facility ! No Jerry. No good
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July 2021 by Cecilia Anthony
I just started storing my stuff here about a month and a half now... So far so good. I have an electrical outlet in my unit which is super rare. I wish you could access your things a little later in the evening than their cut off time... Or even if they offered a 24 hour access for an extra cost... That would be something I would definitely be interested in paying for. I work until 9:30pm on most nights. They are always closed by the time I'm getting off work... Just a suggestion.
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June 2021 by Jason Griffith
Excellent customer service, friendly, courteous and conveniently located ??
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May 2021 by Annie Mae
David (The Weekend Front Man) is the best! I hadn't been to my unit in years and I still recognized him. This weekend he helped me get my unit open, and even swept the front of my unit for me. I remember years ago he was just as kind and helpful. I don't know what his position is with the company but he is an amazing person and deserves the absolute best. There are not many people as knowledgeable and hard worker as he is. He's honest, kind and goes above and beyond. It really doesn't get better than that! Again, thank you David! A review is the least I can do for all your help throughout the years!
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April 2021 by Jennifer Gre
The customer service is fricking awesome. So glad my stuff is in good, safe hands.