“The staff here are the best! ?? The guy name Bryce was very helpful and understanding. He also was very kind and respectful. His customer service is top tier He helped me and my brothers get a storage to with no hassle or up sale prices. He was honest, he also gave me and my brother’s promos discounts for the storage unit we got and saved us a lot of money. I want to thank you Bryce (sorry if I misspelled your name) you are awesome man?? I highly would recommend friends and family to your business for sure.”
“I have been to this location for uhaul items twice now. I've always called ahead for avalibity, they have always had it in stock. The man behind the counter (receipt has name Brownant) has always been extremely helpful and friendly. I have a uhaul location closer to me, but I always choose this location because of my positive experiences at this location. A huge thank you to all of you at this location.”
“Thank you for being so informational about setting up storage for the kids and giving me options. I have stored things here Off and on over the years, it is nice to see it’s well kept and not much has changed. Thank you”
10AM - 6PM
8006 NE 72nd Ave, Vancouver“Cara was very clear about the explanation about the rates and the benefits of renting a space with them! He gave us a very good price and was very kind. I definitely recommend the place and I recommend Cara!”
“I originally reserved a truck at another location, unfortunately, the size truck I needed was not available. My reservation was sent over to the U-haul location on 9th. They were fantastic, were able to work with me in regards to extending my reservation an additional day and were very flexible. Thank you for making this move seemless! I couldn't have done it without you!”
“We rented a 20 foot truck with lift gate to move two sets of household appliances. Cameron Chan, Senior Account Specialist at the Vancouver, WA location went above and beyond to quickly ensure that we were able to get the truck we needed to rent, and to make certain to clearly explain the details necessary for the safe operation of the lift gate and use of the truck. Thank you Enterprise and Cameron Chan.”
10AM - 6PM
16015 SE Cascade Park Dr, Vancouver“Very friendly and accommodating. It was a stressful day and appreciate Kelly so much, for all she did. Truck was very clean and running perfectly. Would rent here again!”
“Probably the best and friendliest customer service I’ve ever had for U-Haul! The two gals there were so nice and on top of it. They called the day before to confirm unlike any other time I’ve rented from U-Haul. She even pulled the truck up front within the first 3 minutes of getting there, so I was in and out fast! Couldn’t have been more satisfied”
“As soon as i arrived i was greeted and checked out by a young gentlemen by the name of Scott. The service here was awesome! I Would highly recommend going here if you need to move furniture.”
“I recently had to rent a 12’ truck to finish up a move and couldn’t be happier with this location. Penske is a few dollars more than the competition, but it’s always worth it in the end when you have a safe vehicle and clear contract.This location is by far the best that I’ve come across: Renzo, Beatrice and Angel are absolutely wonderful. They’re kind, thoughtful and make sure that you’re taken care of. Thank you so much!”
10AM - 5:30PM
501 SE 164th Ave, Vancouver“Thank you Gary!
We are looking forward to a smooth transition and disorganized organization of our items.
The box packs worked great! Nice to have the tape and bubble wrap included.
Thanks for suggesting the moving/wrapping paper.”
7AM - 8PM
2456 NE Andresen Rd, Vancouver“It's a U-Haul store. It's also the the fastest one I e ever been to. If youre looking for a trailer this is pretty much the go to one that is going to have it. Friendly staff, in and out ,(my experience), and easy street access”
10:30AM - 5PM
4506 Main St, Vancouver“When I rented a trailer, my car's transmission went out in the parking lot. They helped me get it to the mechanic, and when that was not practical to fix, helped me get another car. All with kindness and a positive attitude. You ROCK!”
“Sean and Alex were extremely helpful. I accidentally locked the keys in the van and Sean drove to the andreson location to get a spare. Taking the time to do that really shows exemplary customer service and I appreciated all the support they gave. I don’t write reviews very often but I have to share how helpful they were to me after making an expensive mistake and saving me time and money.”
“I have not had a bad experience yet at this location. Every employee is helpful and genuinely nice. I appreciate them all, and think they deserve a pizza party or something :)
Please thank them all for there hard work and positive attitude.”
“Everything was seamless. Truck was in good shape, available at my scheduled pickup time, staff were friendly and helpful, check in/out process was simple and I was on the road in no time. Can't beat U-haul's pricing either”
“I've used this location to pickup and drop off one-way U-Hauls several times in the last 2 years. While it seems that when you're in a pinch to move, and corporate rates fluctuate (some times wildly), the staff here is pretty helpful. We were able to find a cheaper moving truck somewhere else, but it's not as nice or well taken care of. When I came back to get an additional trailer (not all of our stuff fit in the big moving truck), we realized that the van we would pull it with didn't have trailer light hook-ups. Sure, now we'd have to have that installation done while I waited, but Justin and his crew jumped to it and got it done much faster than expected. Ashley is doing a great job with her staff and her store. If you need help with an order, or something isn't right, Ashley is your gal. There's even a miniature waiting room to write a review from so you aren't having to stand around while your moving day can proceed!”
“Dana was super helpful and informative. Great customer service and answered all of our questions patiently. Showed us every unit type we were curious about even in the hot summer weather!”