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February 2024 by Henry Lay
Good selection, no service.
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January 2024 by Angel Rasmussen
Just now went in to shop for work shoes. 5 men standing at the counter talking about food and girls. Probably 10 people in the store. No one was greeted, store is a disaster. I was a DM for a large shoe corporation and would never allow my stores to look like this, employees need to be retrained on what job expectations are.
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January 2024 by Odette Moronez
Beware!1st time been @ this mall. decided to stop by this shoe store just because. Approximate time 5:15 p.m. January 1st 2024. Young male cashier with odd hairdo was signing off at the register& a young caucasian girl with long hair was possibly taking over but did not make it known. So I moved over to next cashier thinking nobody else was going open &during wait time young girl was setting herself up to open cash register yet didn't have the courtesy or people skills to advise or communicate that she would help next customer. I had play "the Guessing Game". By the time I walked over to the young girl at the register behind the gentleman that was helping a customer, I assume young lady was ready to assist but not really because of her lack of communication & obvious neg. facial expressions. Would someone please do coaching &retraining w/ your young employees or better yet hire courteous employees? This type of behavior is unacceptable when working with the public. Thanks for the bad experience... therefore I took my business elsewhere& made my purchase at another store. I apologize for not having a picture of the counter where I was standing... Management. Is capable &look at your employee schedule for date& time of youngsters attempting to work at this shoe store. Folks shop elsewhere! Wow!!! the reviews for this store are BAD! Only time can tell when this store will be shut down due to lack of sales because of bad customer service
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October 2023 by Logan Lewi
Couldn’t find anything good
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September 2023 by Sarah Leachman
Worst company you could ever come in contact with. Management is absolutely a joke. Shoes are cheap, dirty, and over priced; if you can even find a matching pair that is. It’s such a negative environment and the employees are treated as cattle. I highly urge anyone to not do business with this store as it deserves non. The district manager Lynette needs to get a grip on the store and her attitude as well. One of the most disrespectful managers I’ve ever dealt with.
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August 2023 by Stephanie St. Germain
This place is sort of a joke. We went for my husband to find shoes and we'd often find a display shoe we liked. Surprised to find a size 12, we'd grab the box only to find it was empty. This happened enough times that we just gave up. (Perhaps the shoes are being stolen?)Associates aren't helpful and aren't really paying attention to customers. Store is cluttered and dirty.
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August 2023 by Jessica Wright
genuinely never leave reviews, but the oddest customer service i’ve experienced in awhile, don’t get me wrong i hate my job as much as the next girly but you can tell they did not want anybody in that mfn store lol
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August 2023 by Richard M.
Customer service is nonexistent. The wait for the single cashier is excruciatingly long. Why is this location still open?
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July 2023 by Amy Dodge
Lots of shoes to choose. You have to serve your self.
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June 2023 by Nova Johnson
This place has always had what I am search for in the Hilfiger style
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March 2023 by Krystina Gaunt
Did a return. They wouldn't give me a full refund. Bought the shoes the night before. It was missing the taxes. Josiah said there was nothing he could do as it's all computer operated. I would have to call corporate and hope to get the rest of my money back. It was the 1st and last time I will EVER shop there. Threatened to call the cops when I said I need my receipt or my money. Would give a 0 star if Google would let me.Update - district mgr called me today (3/27) and said I can come pick up the rest of my money. Not sure how he a "tax except" return. Apologized for what happened.
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March 2023 by Pamela Cargill
I found a pair of shoes I liked but, one shoe was missing 2 little stones. They're very sparkly shoes. I showed the manager who basically told me too bad if I didn't want them they would be put back on the shelf hoping the next person didn't see the flaw.next person didn't see the flowers in the shoe. I don't think I
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March 2023 by Thomas Brandt
There is a good selection of shoes here, however, it’s a little messy here and staff can be a little more presentable and friendlier.
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March 2023 by Ethan Caddy
Great selection with good customer service!
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March 2023 by Élı'ane
Always enjoy shopping here with almost infinite selection of shoes et accessories.Yesterday Ari , store manager, extremely patient et understanding.Highly recommend with giving 5 + stars