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July 2024 by Joseph Burch
Smells bad staff is rude
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July 2024 by Manjot Kaur
The girl named 'Zoee' with red hairs working at the cashier counter was very rude with me and my friend. She was even rude with the old lady standing in front of us. Her customer service was very very rude, honestly.
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July 2024 by Roman T
Whoever was working in the floral department on July 4th really has poor customer service skills, thats one way to treat people I guess.
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June 2024 by Debra Sanchez
This days shopping trip was quiet chaotic, there were a lot of shoppers and not a lot of tellers so I gave self check out a try OMG (Will not be doing that again) right off the buzzer goes off ATTENDANT NEEDED the cash receipt was empty so then I put my own shopping bags on the tray BEEP BEEP BEEP ATTENDANT NEEDED OMG SO AFTER ANOTHER 5 MINUTE WAIT I get to start scanning my groceries. It took 30 minutes to get out of the self check line for 6 items. NEVER AGAIN... EVERY MACHINE THAT DAY IN THE SELF CHECK SECTION WAS MALFACTIONING...
Well not much has changed, the self check out is still having issues. BEEP BEEP BEEP..
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June 2024 by dale schoner
Excellent prices
Excellent service
Excellent employees
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June 2024 by KJ Jones
Get this message to the right person and I’ll change my review to 5 stars. Shame on you for not allowing your employees to receive tips. This kid is outside, sweating his butt off, dealing with idiots yelling about their grocery pickup order. We all know you don’t pay them enough, so I try to tip and help out. This is a gross practice. I’m glad you make enough to not need tips. The rest of us do, though. Maybe he could have afforded a Gatorade today.
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June 2024 by Sarah Baker
I have never been more embarrassed and humiliated then last nights visit to Safeway around 8:10 pm. I entered the store at the produce entrance since the deli side was closed for the evening. While making my way to the restroom I was yelled at my and employee working the self check out " hey were you going"? Heard by everyone in the store even the manager Star who was down my the entrance to the break room. My husband and I jumped around and I said going to the restroom. Employee replied ok it's down there were my manager is. I shook my head knowing we're it was. I approached the restroom and passed the manager who said I believe she was yelling at me??? What manager allows employees to yell in a crowded store at them. Rediculas. To make it better about 15 mins later I walked up to the self check outs to find Star the manager talking with the employee about me in not so nice terms. I was horrified as she stood there trying to act like me and being very antimatted to her employee while customers stood by. Star stopped when turned around and realized I was standing there the whole time listening. She tried to walk away I asked for her name and said I would be putting in a complaint. I will not be returning to this location. I've been a manager for almost 30 years. I take pride in that all my customers receive great Customer service from both my staff and I. Safeway you can do better then this.
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June 2024 by ReD BeArD
Friendly staff good selection
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June 2024 by Mariah Laidlaw
Someone came in and was paying with a food stamp card and a Molina card and had an issue and needed to re run the food stamp
Card first. The first cashier was super friendly but didn’t know how to do it. The customer was clearly a little awkward about holding up the line. 1st cashier called someone up (who I assumed to be a supervisor but maybe not) the 2nd cashier was snarky and asked the customer a condescending question about the card and when he said sort of confused gave a reply with a very rude & loud tone “oh well we do” . The other cashier also asked the 2nd if she could take him to another line so she could continue down the line and the 2nd cashier dismissed her. She eventually did take him to another line and was clearly still making snarky comments. I get everyone has bad days but the customer was clearly already awkward and feeling bad and I can’t imagine how she continued to make him feel.
He
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June 2024 by Jamie Retchless
Self checkouts were closed before 10pm long lines slow single checker makes door dashing a hassle I think the change is not helping much easier for people to walk out of store without paying when the only checker is distracted bad choice Safeway
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June 2024 by Jumper Dumper
1 check stand open. And a like for self-checkout to the back of the store. Wasting customer time. $ over customer experience.
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June 2024 by Titus C.
$6.20 for a bag of Doritos, geewhiz! Minimum wage workers would become bankrupt with such prices. Outrageous, do better. With love - Titus
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June 2024 by AJ Simmons
Load your Safeway card and get super bargains.
Friendly staff.
Clean and well lit.
Ample parking.
Inventory levels are much better.
Looked good.
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June 2024 by Kate S
Today I was served by a young lady with red hair and she in front of my face started talking to another customer about me and my husband in a rude manner, because my husband and I are blogging. I told her that I didn’t film her, to which she was rude and made faces at me. Never in my life I wasn’t treated at the store like today. I’m very disappointed and feel horrible after this.
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June 2024 by Anouchka Fairon
Absolutely the rudest and most unprofessional store manager I've ever encountered. Tina has no business working with the public. I've notified Safeways corporate office and the district and regional manager. Thankfully another Safeway store helped me and told me what Tina did was wrong. Trying to reach Jim La Bianca
