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September 2023 by Joseph Hadi
This is an edit to the 1 star review I gave earlier. I must eat crow here.I was so upset about my breaks going wonky after my alignment from Precision Tune, especially after I had just had my brakes done a few months prior, that I was sure they had done something to them or knocked something loose.I took my car to another mechanic to see what it was that PT may have done. He found it was an issue specific to the master cylinder and power booster.Informed me it was not anyone's fault. It was bound to happen after 100k miles and it just so happens it occurred the day after my alignment. Just bad timing.So, I apologize to the people at Precision Tune and hope I didn't turn people away out of frustration. I jumped to conclusions and wrote a 1 star review reflecting that. I was completely in the wrong and admit that wholeheartedly.
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September 2023 by Matthew Kim
Cheap oil change prices, and they didn't try and sell me any additional services. Highly recommend!
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September 2023 by J P
Went in for a $29.99 oil and filter change. Left paying $60. Ron made the appointment on Wednesday and when we arrived we were told that Friday is his day off. Quite the scam. Very disappointed.
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July 2023 by Lexus Rick
I highly do not recommend going to this place if you are a woman by yourself. Purchased a Groupon for the oil change and ended paying another $40 on top of the $50 coupon. Apparently it only covers 5 quarts of oil and no labor, my car only takes 4.6 quarts (found out after the fact, should've done my research) but he insisted I needed 6, after completing the transaction, the gentleman said "just tell me next time and I'll honor the Groupon pricing" so I guess the physical one I brought was the problem because they take 12% of the proceeds, after that I'm just convinced he charged me more to make up for that loss. Later I went out for lunch at work and realized the driver side AC was blowing warm, but to the passenger side on a 90 degree day. There was no issues with my AC before I brought my car in, when I called back the woman I spoke with said "there's no way that would've happened during an oil change" but also said "I have no idea what they do during an oil change" totally dismissed the possibility that anything could've happened while they worked on my car and her only solution for me was to bring it in for an estimate. I told her that wouldn't be happening and I'll be taking my car to someone who knows what they are doing and disconnected. She felt it was necessary to call me back immediately and say "be sure to tell whoever it is that knows what they're doing what happened, because they'll know its just not possible." This place has only confirmed for me that if you walk into a shop as a lone woman, you will be taken advantage of, so thank you for the learning experience I guess. I'm currently struggling with depression and financial stress and this place only added to it, but on the bright side my dad is going to make the ten hours drive from Montana to come and take a look for me. Again if you are a woman by yourself and feel insecure about taking your car somewhere DO NOT COME HERE!!!
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July 2023 by Anjanette Wright
I have found my mechanic. Captain today to make an appointment to get my car fixed but they were able to get me in right away. Since I already knew what was wrong they were willing to go with that and had my car for less than an hour and a half. I can highly recommend Ron and his team!Service: General repairs & maintenance
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July 2023 by jo ko
Customer service sucked! I left my wallet across the street. I was worried not knowing where it was when we went to pick up my car. The service man was rude when I first realized I could not find my wallet. Instead of carring, he was a j*** and went right to "you better pay the extra $9 or "I" will take the car for the weekend." Fortunately, my brother had his wallet and he paid for me. The extra tax charge was not even talked about before hand, even though it was a given. Thankfully, I had left my wallet at the mexican place across the street. They were actually nice. I wont go back to someone treating me bad! Mean man was gonna leave me stranded at first chance! I will take my business somewhere else next time.
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June 2023 by Marcos Hernadez
I went it for an alignment, was quoted a very high price, the guy was extremely rude, no customer service at all. Was still going to do it but the customer service threw me off and decided to take my car somewhere else. Definitely Do not recommend
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June 2023 by Angela M.
Very helpful team. I was referred to them by my auto warranty program for an issue I had been having. Ron had the team take a look at the issue and they were able to provide the computer printout so I could take the car to my dealership to manage the issue.
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May 2023 by Keya D.
Was not impressed with the service. The manager was super rude charged me just for telling me he can't do my alignment had my car for over three hours with no contact anything didn't even let me know anything until I showed up and he had an attitude. So my car just sat there for a waste of time.
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May 2023 by Dee Dee
Got an oil change. Was fast and I didn't get any BS about needing a bunch of extra repairs done. Great experience.
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April 2023 by jessa h.
The manager is extremely rude and unhelpful, scanned my Groupon and stole my money before even looking at my car all to say yeah can't do go ask Groupon for a refund like why would you take the money before even knowing if you could do it or not?!
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April 2023 by Malika U.
A friend of mine recommended this place because he got work done on his car here. Well, I called this place a few different times asking for a quote for some services I needed done on my car. The guy took my info for the year, make and model of my car and my phone number, and told me he would look up the services I needed and that he would call me back. I never heard from him. No one ever called me back every time I called. They must not want to make money or get business if they can't return a simple phone call. I took my business elsewhere and got taken care of right away.
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April 2023 by Alicia B.
I got a coupon off group on. They seem short staffed over booked une'er paid and generally have very poor attitudes to their customers! service was horrible! they took over an hour to get in on a scheduled appointment. bout three weeks after my oil change I brought it back to see if I had used up oil and why my oil was low. dude told me if I wanted to leave my car there for the rest of the business day he'd get a around to looking at it! what an a hole! don't ever go here!!
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April 2023 by Malia Pokipala
I was told I had blown head gaskets and it would cost 3000. I’m just so upset we trust u guys with our vehicles, hoping you would be honest and not try to rip people off. And just fix our vehicles correctly. Took my car to the dealership, and what you know, no blown head gaskets. 4th plain precision tune, very dishonest people. I ended up paying 368.00, thank God I had warranty, but even if I didn’t, it would have Been 740.00 compared to 3000. The only thing that was wrong was my oil sensor and some dirty filters.Service: Auto maintenance
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April 2023 by Morgan Sanders
Honestly hate this place. Never fixed my problems and still took more money than they should. Said I’d remove my bad review if they fixed it. They didn’t. If they had actually been honest mechanics, and checked the things we said were wrong, they would have found it like the mechanic I took it to after dealing with precision
