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July 2022 by A. B.
Called for information, Lady was great help & suggested a solution to huge stressful problem...
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January 2022 by nick dunn
They follow rules, they're friendly and its always been hassle free. I will go out of my way to use this location
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August 2021 by canoli1978
I go to this Postal Annex every day to ship documents for my notary business. I like that they accept both Fed Ex and UPS packages with receipts. The staff is always friendly and helpful.
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February 2021 by Sam B
Convenient location, beats driving to the post office. Worth the surcharge to stay local. Employees are friendly and helpful.
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December 2020 by Lynne C.
I had no idea that this place charges over market rate for USPS mailings. Cost $6.00 to send an oversize envelope with a card in it to Portland, would've been a couple of bucks at the post office. Live & learn (won't be back). What a ripoff.
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October 2020 by Sarah B.
I've been doing business with this location for the past 5 years. I love it there. Friendly staff and always willing to answer any questions I have.
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August 2020 by Celsius R.
I LOVE this place. I would NEVER go anywhere else (I've gone to a handful of places in the Vancouver area in the past and this is the best). All the employees here are incredibly nice and helpful. They helped me package some glass china to ship to Florida and did a very professional job. It arrived in perfect condition! And they did a price comparison to help me weigh out my shipping options. Love love love them!
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August 2020 by Alexa Mae Rodriguez
I love this place. Never going anywhere else again, and I've been to a handful of places in the Salmon Creek/Hazel Dell area. None of them have been able to match the quality of their service. They're always so helpful and right on top of things. Best place in Vancouver!!!
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August 2020 by Undesirable Savage
I swear by the blood of the Latin gods the employees here are of a higher sapient species. Every time I enter the premises, they are the most generous and helpful individuals on the face of the planet. I would rather be sacrificed into a volcano by the Illuminati than to go anywhere else. They are angelic beings in human form. Love them, truely.
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July 2020 by Denise L.
Not enforcing mask rules. I went in to mail some stuff and get a notarization, walked right back out. Companies that don't care about my health and safety don't need my money. Unfortunately, I paid for a mailbox there for a year. Today, I went there again and they are still not enforcing mask rules.
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December 2019 by S R.
Place is terrible! Its not a REAL post office. I called and asked about UPS and they said yes. Came in with a big box and then they said no. Apparently I spoke to the owner, Jeff? Instead of using basic customer service, he said I asked about USPS. I know I didn't mention USPS, it was an Amazon UPS label. That's why I called to check. He kept saying that I said USPS instead of UPS. If he just said, sorry, I must have misheard you. It would have been over. He then went on to say that he was a licensed postal official or something. This is exactly the kind of poor customer service that is driving people to other services/companies and people are gladly paying more. People like him will run the post office and the thousands of hard working, good employees into the ground.
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September 2019 by tisaac
I rarely leave reviews, but was shocked to read the negative reviews posted here. I've been coming to Postal Annex for over 10 years, and have never had a negative experience. In fact, I'm almost always surprised at the way they go above and beyond to help me ship packages that usually require them to finish taping them up and putting the finishing touches on them. I feel they've exceeded in the area of customer service, and I rarely feel this way about most businesses these days.
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August 2019 by d.h. s.
I have been using Postal Annex on Tenny for 10 years for my shipping and shredding needs. Besides all my Christmas shipping (east coast), I have 3 kids in college out of state. I have had my share of large, small, & awkward sized packages (including a ukulele), and they have always helped me get everything packaged up safely and the most economically. I don't to really have to do anything but give them the information, they do all the work. I have never had any problems with the multiple packages I have sent through Postal Annex. Staff has always been helpful.
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June 2019 by Troy Mylius
I’ve had nothing but positive experiences here and continue to give them my business. They’ve given me boxes and/or packaging if I didn’t have it, they’ve been our investigator when a package my wife mailed didn’t make it on time, and they’ve directed me in taking the appropriate action when it was something they don’t handle. They have always been nice and respectful so not sure what these other posts are about. They don’t actually deliver the packages you bring in you know? They are the intermediary that gets your package sent off in the right direction.
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May 2019 by Daniel Luka
Walk in with a box in one hand and a sleeping child in the other. Walked up to the female at the counter and ask for help with shipping something. She responded that she could not help me because her computer was broke. Then instructed me to go to the other employee at the counter who was with a costumer. Then she pulled out her phone.
