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November 2023 by Sally Loppnow
Very helpful when dealing with a problem shipping an item sold on ebay. Would definitely recommend this business!
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November 2023 by Amy L.
NOT TRUSTWORTHY with your packages, I was excited about using them as I've used other Postal annex stores. This one under new ownership, and it shows. I dropped off my packages, was assured that they would still go out that day and it was a couple hours before their listed pick up time on the website. So I should've been safe. Mind you I was assured. They did not go out And when I called the next day asking about when they went out I was giving multiple non-answers that were immediately defensive as to why they didn't go out. saying things like "maybe the carrier missed them" or "shift change". all the packages go in a bin. And then the employees hand the bins to the carrier....so it felt so obvious the manager had no intention of managing the situation. while I was in there, I also noticed one other small business owner dropping off multiple packages from her business, and she also wanted to be assured that they would go out.It is literally the point of your entire business. It's the only thing you have to do right. The the lack of communication skills by management to convey proper information or take accountability was laughable and ultimately still didn't provide me with an answer as to why the packages were not either picked up by USPS or dropped off to them.I am a small business owner and need to be able to trust other businesses I work with, especially when it comes to some thing as important as shipping. Would not recommend. all other PostalAnnex locations have been amazing and I've never had to deal with such amateur business practices. I mean why even list a pick up time when you have no intention of getting your customers packages to the carrier?
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October 2023 by Karen Lenz
All the staff are friendly. They help with finding the right box and pack everything efficiently. They quote all prices. This business is clean and organized. Love going here to take care of all my shipping.
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September 2023 by Shawna Smith
Always prompt and friendly service! My go to for all my mail and packages, highly recommend!!
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September 2023 by ArcherCaptioning .Quinn
The owner is so lovely And helpful. She was great at multitasking and made the trip in with my toddler quick and painless. She is great at her job and you can tell she enjoys. Great customer service!
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August 2023 by Kujo Lunarflower
I love going to this place to send out mail! I work at a nearby vet clinic, and go here about once a week. Their shop is always so clean; and the staff is simply amazing! They're always so kind, and helpful! Whenever I have a problem with a package, or have mail delivered wrong they help me figure it out; honestly, it's my favorite postal place to rely on ?
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August 2023 by Pat Maddox
This is one of my favorite business in Vancouver. When I need to mail something, I leave it on the counter with a label, and they take care of it (including taping the box if necessary). When I need to print something, I email it to them and it’s ready by the time I get there. One time I asked them to print and mail things to 29 different places (including to Canada) and they just handled it for a surprisingly low fee. The staff are friendly and get the job done.
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August 2023 by The Swanson Family
Best place to pick up shipping supplies, boutique cards, unique gifts, and of course for shipping. The people here are incredibly helpful, friendly, and are knowledgeable on shipping out anything you need to ship or receive via USPS, UPS, & FedEX. It's our one stop shop!
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August 2023 by Victoria Green
Very nice team, helped me with my shipping, which I honestly had no clue at all how to do but they were so patient with me also so polite. Would totally recommend coming here if you need your packages/mail delivered!
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August 2023 by Emily Osborn
Natalia was an amazing help. I came in with a huge shipping order and she was kind, polite and quick with her services. ⭐️⭐️⭐️⭐️⭐️
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August 2023 by Kelsey E.
This place is great! The owner is wonderful! Such good vibes here :) Highly recommend this spot!
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August 2023 by Pat M.
This is one of my favorite business in Vancouver. When I need to mail something, I leave it on the counter with a label, and they take care of it (including taping the box if necessary). When I need to print something, I email it to them and it's ready by the time I get there. One time I asked them to print and mail things to 29 different places (including to Canada) and they just handled it for a surprisingly low fee. The staff are friendly and get the job done.
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April 2023 by Margo Lewis
I absolutely love love ❤️ these wonderful people that go out of their way to help you with your postal needs. Great crew!!!!
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April 2023 by Brad Smith
Excellent customer service and a brilliant way to keep your mail secure.
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April 2023 by Amy Z.
Makes my returns so much easier. Made several trips there this month. Always accommodating and a smile on their faces. No fuss prepaid returns but service demonstrates "can do" attitude. Even prepared my pkg yesterday. No more USPS trips. Great service and will return.
