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March 2024 by Aaron J.
I went in with questions about my rear brakes as I am trying to replace them myself and Daniel was extremely patient and knowledgeable while I asked every question i could think of! kudos to you amigo, thanks for caring. I will most definitely purchase future car parts from Daniel and O'Reilly!
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January 2024 by Mari Brookfield
Very nice, knowledgeable staff. I purchased a battery two years ago with a three-year warranty. They came to my house and replaced the battery at no charge!! Unexpectedly superb service!
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December 2023 by G T
Nice experience. Easy shopping and you can even get advice or help, if needed. ?
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December 2023 by Mike Beseau
Customer service there was awesome could not have asked for anything more
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December 2023 by Julia Papke
Everytime I come all the staff is so nice and willing to help ! Ron even helped me put my windshield wipers on !!
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November 2023 by T H
Came in today for some rainy season stuff. Davis was super helpful with info and didn't hesitate to spend time looking things up to make sure it would all fit the vehicle. In my experience people dont usually offer to do that. The other employees I interacted with were also nice & easy plus they didn't hesitate to hop on registers and clear the line when 5 of us walked in at the same time.
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September 2023 by Chris Metz
Employees and customer service are 100%. I don’t recommend their proprietary brand of car batteries - most of my experience at the store is from using the return policy on car batteries.
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July 2023 by Olga Kalashnik
0 star service I came in for some clips for my door and the guy was super rude and not helpful at all even when I politely ask him for help because I wasn’t even sure what size of clips I needed but had the sample last with me to compare the guy kept telling me what area it was at but not bothering to help at all even though I asked him multiple times as well as telling him that I need help finding the right one he told me to figure it out and went back to his computer it was so frustrating I end up leaving the store and going to Baxters 13503 SE Mill Plain BlvdVancouver, WA 98684United States and they were very friendly and helpful never again I will go to O’Reillys off of Mill Plain 11808 SE Mill Plain BlvdVancouver, WA 98684United States
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July 2023 by Focusing On The Road
Cory helped me through the whole process of getting supplies for replacing all brake pads, rotors, changing oil. And shift cable.I would have made multiple trips has he not reminded me of everything I was forgetting.Amazing service and knowledge!!!Stephen was also helping.Thanks gentlemen.
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July 2023 by John Beech
Great team at O'Reilly Auto Parts, Mill plain, Vancouver! Very helpful in getting the parts needed for car maintenance. Highly recommend the 'magnetic spark plug socket tool', saves time
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July 2023 by Mark Petrov
Picking up the phone and hanging up doesn’t seem like great customer. At least have the decency to pick up and let the person know you are busy and if they can hold. That wouldn’t have been a problem.
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July 2023 by Morai Ball
Staffs are so kind, helpful, caring and nice. My car is very old 2005 CR-V Honda every 3-4months front light off. I try to buy right size bulbs at there they searched purchased history and I found it. My 2 year old baby was moving everywhere and curious. Gentleman gave to her a pencil She was happy and said thank you so appreciate it and good shopping over there. Thank you guys.!
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June 2023 by John Vaughn
Fast friendly service. The guys were knowledgeable and professional.
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May 2023 by Faith B.
Super helpful and friendly staff. The manager helped me install head & brake lights and saved me hours of work.
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May 2023 by yvonne Mitchell
Great customer serviceHad to make an exchange and it was handled quickly and easily. I recommend them.
