Norco Medical receives consistent praise for its incredible customer service and commitment to superior care. Reviews highlight staff who are kind, helpful, professional, and personable. Specific strengths include representatives with great listening skills who are accurate and pleasant, providing helpful heads-ups about prescriptions. The team is also commended for being very good at demonstrating equipment, fitting items correctly, and answering questions thoroughly. Staff are attentive to getting the right equipment in a reasonable time and communicate well with regular check-ins. Customers note the company's reliability, even delivering during extreme adverse weather conditions to ensure patients have the supplies they need. This excellent service makes necessary caregiving easier for clients. Many reviewers call Norco simply the best, feeling supported by the staff's kindness and expertise.
