Trojan Storage in Vancouver provides secure and accessible self-storage solutions. The facility is described as clean and secure, with features like drive-up access. Reviews consistently highlight an amazing, awesome, and phenomenal customer service experience. Staff members are noted for being incredible, professional, kind, and thorough, making customers feel at ease. They are praised for having all the answers, explaining processes clearly, and helping with move-in efficiently and without glitches. This high-end service makes the rental process quick and easy, leaving customers so satisfied that they plan to rent forever and refer others. The overall experience is one of great and good interactions, with the business being considered lucky to have such dedicated staff.