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October 2023 by Stephen Hill
I can not stress enough how good the customer service is at Morgan Jewelers in Vancouver Mall. The manager and assistant manager, Tom and Shari, are fantanstic and a pleasure to work with. I would recommend this store to anyone wanting a quality piece from people who know what they are talking about.
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October 2023 by Dj Smile
7 perfect stars for Sales Associate Ladasia!!! I can buy diamonds & gold anywhere, and in the last 30 years I have sourced jewelery from literally all over the world. The definitive and deciding factor behind my fiancee and I choosing to purchase at Morgan Jewelers in Vancouver Washington was our remarkable Sales Associate Ladasia. The selection was decent, but truly it was Ladasia that sealed the deal. She listened so well, and really took the time to first understand a bit about us, and then got to work to educate and inform us both, finally putting together a package that delighted my friend and fiancee more than mere words can describe. Beyond that, there was tremendous value added knowing that we would walk away feeling secure with the extended warranty from Morgan. Needless to say I will be returning to Morgan Jewelers soon to purchase an additional piece, this time a custom men's ring. Thank you again Ladasia for your world class customer service, outstanding attention to detail, and for truly listening and caring about us. David S. from Vancouver Washington.
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September 2023 by Fabian A
Glad to Work with Tom and his Assistants there. They truly care for their customers, and I never felt that I wasn't getting the best service possible. I have been a returning customer since 2008. We will continue to purchase here because its hard to beat their services, and their jewelry is at a different level. I've done my research and I'm thankful Tom, and his store is still killing the competition. Its nice to know that I'm taken care of. And they always make me look good in front of the wife.Thank Morgan Jewely.
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September 2023 by Kathy Mattmann
I spoke with le’deasia on the phone before I arrived and she was so helpful and friendly! She looked up my account which I hadn’t used and several years and was able to make the process of fixing my ring flawless! I live almost 2 hours away but I would do the drive all over again to have my beautiful ring fixed and outstanding service!
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September 2023 by valucca
Excellent service and pleasant amiability. They incisively cater to my tastes and overall mission. Great prices paired with prominent craftsmanship. Each composition is considered with sophistication as well as poise that dazzles, shimmers, and flirts with the eyes. Every moment stepping in and out of the store is elatedly fulfilling.I feel content to the brim with my choice in whom ive trusted to bring along my own personal love story. Thank you guys! The love is forever!
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September 2023 by Neelam Daniyelyan
They have great sales associate. All my experiences at this place have been great. This is my go to place whenever I want to fix my jewelry or buy a new jewelry. I love how they handle the customer service. Sales is not their priority.. they focus more on best customer services. I don’t know how many times I have got complimentary services from them. Bryce Riffle is one of their awesome Sales person I have encountered. I highly recommend this place. I love the people who work here.Thankyou and keep up the great work!
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September 2023 by cristina utting
These people are so amazing. They’re super helpful. Very polite. I will definitely shop here again. They have sized two of my rings and they have the best customer service ever.
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September 2023 by Mikhail G.
I got my watch resized here. When I came to pay their system was down so instead of making me wait they let me get my watch resized on the house.
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August 2023 by Erin Hobson
Bryce Riffle was the best! I went in to get my son’s watch links taken out, so my son’s watch would fit and he was eager to help. He literally had it done within about two minutes and he did wonderful work on the watch. I will be coming back to Morgan Jewelers soon for any jewelry that we will be buying for gifts this Christmas and I’ll ask for him. I’m a lifetime customer now. Thank you to Bryce for excellence.Erin Severson
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August 2023 by Dareen Thielbar (Dar)
Went in with a limited budget, they gave me the same attentive service as if I had an unlimited budget. Patient, focused on meeting my desires, found me options to look at and how to fund my purchase. Excellent customer service!
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August 2023 by Kelly Johnson
The salesman was so patient helping my son and I choose his first pair of diamond earrings. He wasn’t pushing anything outside of our budget and the manager helped to find some options within our price range as well. This was a great experience overall.
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August 2023 by Ralph M
This is the second time we've used Morgan Jewelers. They resized my original ring and today I purchased a new one. While making the decision to repair and size my old set, we considered having it made into something new. The patience and time Tom D., store Manager, spent with us as we decided was so appreciated. We went in today after many months and he even remembered us, such a compliment, in this busy world today.LaDasia took care of our needs today and was also very attentive and kind. I can't wait to get everything back with this new addition. Such a wonderful and attentive staff that listen and take care of what a customer wants and lives up to the promises they make. We will be back in the future!Thank you for exemplary customer service!
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July 2023 by Kylie
Went to Morgan Jewelers to see if they offered cleaning services for jewelry.The woman who helped us (I am completely blanking on her name) was very nice and offered to get it going right away.In the meantime my husband and I were looking at rings, as I have been looking for a ring for quite sometime.She came back willing to help us look at anything we wanted, very informative and very friendly.We appreciated despite how we appeared she treated us no different. (We were both in sweats and sweaters/overall very tired and barely put together looking as the past few days have been rough)We truly had a wonderful experience.Will definitely go there again first whenever we look for another piece of jewelry or watch.
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June 2023 by Katie Wagner
I will only buy my jewelry from them. They have helped my fiancée and I out so many times when we needed to buy. And they always made it work. Best place to buy from!
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June 2023 by Wendell R.
Morgan has always been a trusted place to by your more precious gems. I'm particularly interested in conflict free diamonds and gems. Not all gems are created equal. So buyer beware. It's nice to be able to trust your jewelers.
