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“Imagine walking into a phone repair shop and being greeted with a warm smile and an attentive technician who listens to your concerns. They not only fix your phone in record time but also walk you through the process, ensuring you understand what went wrong and how it was resolved. The shop is clean, the service is excellent. It's that kind of amazing customer service that turns a stressful situation into a surprisingly pleasant experience! I strongly recommend Maximus to anyone who needs help with their devices!”
“Shane & Kevin are the kindness and do their work with such excellence ! We have been coming here to have our phones fixed for 14 years and every time our experience is consistently so positive . Shane and Kevin are honest , and fix phones and stand behind their work, and even are kind enough to take the time to trouble shoot things I don't know how to do on my iPhone . We are truly so thankful for their store and expertise & knowledge , and integrity too!”
“Cecilia was awesome! She was able to start assisting right away. She kept conversation flowing and was super informative regarding the different plans and promos. If you’re looking for a good location, we recommend the Orchards one!”
“Amazing customer service from Sam. Very knowledgeable about products and help setting up phone and Apple Watch. Would definitely buy phones from him again. Sam also informed me about WiFi service and checked to see if I can get it in my area. It’s not available yet but he will notify me when WiFi becomes available for me. Excellent service.”
“Purposely went out of my way visiting this particular store due to their quality reviews. I was not disappointed. Blaine was extremely helpful in getting a replacement phone for my father. He offered excellent advice and didn’t oversell add-on items to the sale. Very happy with the product and even happier with the service. Thanks for a pleasant experience.”
“I believe the rep there was named Cory. He was very patient, calm and competent in helping me with my needs as well as at least 10 other consistent customers. This was impressive because he was the only person working on a Sunday and he was so professional and greeted every person, giving us all equal portions of attention and doing a great job balancing all of our needs at once. He was a model employee for sure.”
“This is the best customer service and experience I have ever had at an AT&T store. Diego was so knowledgeable and was thorough with everything. I would recommend coming to this store and asking for Diego.”
“I was having an issue with my HBO Max and I came in and your representative Tia help me very quickly as she was very efficient and she was absolutely amazing I think that she deserves a raise and you guys have a valuable 10 Stars”
“The Victra Verizon store in Vancouver has really great Service and Abby the associate is knowledgeable, patient and gives good advice when or if you need a phone upgrade as well as knowledge of the accessory products.”
“I've actually been to 2 locations and I gotta say you definitely treat customers amazing! I'm not tech smart at all but Hadassah is extremely patient ( I had the pleasure of her smiling face at the Andreson store and just recently the Mill Plain Store. ) Great job guys!! Hadassah.. CONGRATS on your promotion ?”
“My most recent visit was met with the quality assurance and help you can count on all my questions answered and got what I wanted and Kevin made it happen and it’s great to know they can help using English and Spanish to help everyone 10 out of 10 service with a smile people you can count on as a truck driver I can vouch for the coverage of service across many different states”
“Simple Phone Solutions has repaired many phones for me over the years. Professional, affordable and just nice people! Today my phone wouldn't charge. They cleaned it and got it working at no charge. Made my day!”
“Noel was so patient and helpful. We had so many questions as we were taking two lines off of two different existing accounts and merging them. His hospitality was top tier and he was so kind. Will continue to come here for all of my questions and needs.”
“AT&T ON TURSTON IN VANCOUVER WA. HAS THE BEST STAFF, VERY KNOWLEDGEABLE AND HELPED US UNTIL WE KNEW WHAT WE WERE DOING WITH OUR NEW PHONES. WE WISH OUR PREVIOUS PHONE COMPANY OF 28 YEARS WERE AS GOOD, THEY MAY NOT HAVE LOST A LOYAL COUSTOMER. THANK YOU, THE BROOKS.”
“Shawn is awesome !
We we're there today by appointment, our problems and needs were
quickly solved.
We've never experienced such efficiency at any AT&T location. We were referred to Thurston AT&T by a family member.”
“Aiden was courteous and professional. Took care of my warranty issue and completed the task promptly and completely. First time visiting this business and I was very impressed! I shall retur.”
“I would like to say that Retail Sales Consultant Nick at this Vancouver store is top notch. He assisted me with a merchandise return and account switch to another network with the utmost professionalism and patience. He did a fabulous job. Thank you again, Nick.”
“Lacey is the bomb! My 16-year-old granddaughter and I both needed new phones, but I'm on a pretty limited budget and couldn't go over by much what I already pay monthly. She worked her magic and got us very cool newer phones and a better plan for less that what I already had. Definitely will be back for anything I need - and I highly recommend you see her!”
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“Jordan was exceptional, knowledgable, cleared
the garbage off my phone and left me
feeling good and happy to find some
one who could help.”