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March 2024 by Patricia Coble
Customer service is TERRIBLE BOUGHT A PHONE HAD ISSUES WITHIN 1 DAY TRIED TO GET ASSISTnce and was told they can't do anything lady was rude and had a bad attitude
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January 2024 by BigN8 SK8
I love the atmosphere and the fact that a wonderful hair salon is next door with coffee and boba tea..also BBQ buffet ?❤?
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November 2023 by Yvonne Uriarte
The people that work here were very helpful. Told me that I did not have the 5G wifi in my mobile home park yet.The store down the street rips you off. DO NOT GO TO THE ONE BY SKIPPERS.
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September 2023 by Trudi Jones
Very helpful in answering all my questions.
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July 2023 by Tammy Leyva
Best customer service I have had ever from a Metro PCS store.
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July 2023 by Machelle Amore'
Time for an upgrade
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July 2023 by Uvaldo Valdivia
The agent has a way of being partial to the attention let's be Hispanic oh American oh of another race good attention
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July 2023 by Gregory larsen
So far... For the most part... Okay ? to great service. For the last year and a half I have been pleased... But I know one day it's all going to stop
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November 2022 by Red Wall Gaming
Great staff very willing to go above and beyond to help
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June 2021 by Melownie Mcclain
Nice guy that helped us out.
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November 2020 by Robert Good
Nice nice
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October 2020 by Rachael Graham
Employee is a jokester. Didn't even bother looking into my account and just told me I'm "maxed out on the family plan with 4 lines" meanwhile, I'm literally looking at the METROPCS website and it says 5, FIVE lines, exactly what I wanted for the exact price I was already told by an employee of METROPCS customer support, who did look into ny account and said I did qualify for a FIFTH line. ? y'all need to get your employees to stop trying to scam your customers at this location.
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September 2020 by Jeanet Z
I went in to MetroPC on Saturday. The fellow helping me was doing a great job. I wanted to Port my phone # to them from Verizon. Everything was set up except for a small amount of information. However we were not able to get all of the information needed at that time. So I went back on the next Monday and I was told by different employee that I could not Port my phone # unless the account manager was present in person. The problem with that is that the account manager lives in a different state. There is no way that she can fly up to where I live just to ok, me to Port out my #. Metro just lost me as a customer. I don't know who was lying to me about Metro's rules and regs. To bad perspective customers can't get the truth about thier services.
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September 2020 by Danny C
Been a metro customer for a long time went in to get new phone and the guys attitude was aggressive ,rude and unprofessional. First Time in all the yrs I've been with metro that I've had a complaint. This particular guy is hurting your company.
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April 2020 by Randell Hopper
Staff was rude. Treated me like a child
