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July 2024 by com gig3
I just got the best customer service from Cary and Nancy in flooring department. They both were awesome and went above and beyond to make sure I'm happy with the service. I will definitely come back and buy more products from this location.
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July 2024 by Michael Snyder
Great store and service. Paint folks are knowledgeable and listen to you ... ya know, everyone I've interacted with has been very helpful. They all deserve raises. Thank you
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June 2024 by Patty Thompson
Lots of staff asking to help, and they knew their stuff. Not too busy when I stopped by recently.
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June 2024 by Harvey Allen Darst IV
Excellent help. Didn't have what I needed, out of stock. Definitely will be back.
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June 2024 by Az Gal
Definitely a mixed bag of customer service. I did a Return of three items. It took an agonizingly long 15 minutes. Initially, the cashier told me that the items I was returning were not on the receipt. I pointed out that there was a second UPC on one of the items and she then proceeded. Secondly, she said that my method of payment was incorrect. Once again, I showed her on the receipt the last four digits And they matched the card I was using. The purchase was in Oregon, not that it matters, and that apparently confused her.
I next went to the flooring department, and needed some assistance. Nobody was in the department, so I asked a passing associate for some help and then they proceeded to page someone to the department. After 10 minutes, nobody showed up. I guess I won’t be getting my flooring at this Lowe’s.
I then went to the hardware area, and there was an associate in that department. I asked him for a suggestion on a part that I needed, he advised and I got it. Great!
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June 2024 by Danielle
Don't ask for help. They never know where to find anything either.
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June 2024 by Jesus Cortez
Good and clean
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June 2024 by Maria
I like the prices in the Garden Center better than HD or other hardwarestores. Also better parking, less congestion & better flow to get inside & walk the aisles.
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June 2024 by Jolanda Stegehuis
I bought a washer that was definitely not a good product. It’s not lowes fault, but this washer was banging against the barrel and had to be adjusted with just 4 towels. No one wants to adjust every single load of laundry. Lowe’s agreed after I showed and explained that it was a horrible washer. I spoke with Tony the manager on 5/23/24 and he immediately took care of the problem. They came and removed the bad washer and allowed me to purchase a far better washer and price matched everything! Their service is impeccable! I recommend Lowes 100%! Vicky called me and confirmed they took care of the return and scheduled my new washer to be delivered! When you have health issues and people are amazingly considerate that speaks volumes! Thank you Lowes!
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June 2024 by Rio Matisse
Plants are coop
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June 2024 by Laurie Arndt
Great selection of products. Found what we wanted immediately. Very helpful staff. Highly recommend.
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May 2024 by Michael Lewis
I was able to get great directions to the products I was looking for.
4.16.24 clean store, properly staffed.
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May 2024 by AMANDA SCHWENKER
Customer service has been proving at this store.
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May 2024 by Trina Chappelle
Brought my dad in to look at water ; heaters, staff was very helpful friendly & knowledgeable
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April 2024 by Jayme Halasz
Great Lowe's! Very clean and the staff was friendly.
