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March 2024 by Bridget P.
Danny with Kaizen made this entire experience, from start to finish, exceptional. They were fairly priced, willing to work with my schedule and knowledgeable. I was in and out of there in less than an hour, but wouldn't have minded a longer wait, as the office and waiting room were very welcoming! Highly Recommend!
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March 2024 by T S (Tiphoon)
What a breath of fresh air! Convenient location, very responsive and friendly, affordable prices, quality work.Comfortable waiting room with refreshments in fridge, your choice of coffee or tea and single serving bags of cookies. This business knows what customer service is all about! Thank you Kaisen for taking the frustration out of my windshield repair.
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March 2024 by T E.
What a breath of fresh air! Convenient location, very responsive and friendly, affordable prices, quality work. Comfortable waiting room with refreshments in fridge, your choice of coffee or tea and single serving bags of cookies. This business knows what customer service is all about! Thank you Kaisen for taking the frustration out of my windshield repair.
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February 2024 by TY Zhai
Had a 2002 van windshield replaced at this shop.The communication with the staff was smooth and clear; work completed at a time that's convenient for me and in the promised time frame.
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February 2024 by Nhu Le
Was recommended by a friend to come here for a rock chip. Check in was quick and they had me outta there in less than an hour. Waiting room was comfortable and had drinks in the fridge, coffee, and snacks for customers. I am moving out of Vancouver soon but highly likely will make the trip to return for my glass repairs in the future. Thanks Danny for taking care of everything!
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February 2024 by Thong Vo
Got a rock chip repair for my Tesla 3 here. Very fast and good service. They have a great waiting room there with various type of snacks/drinks. Would recommend !! 5 stars
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February 2024 by L S
I got into trouble after replacing a door lock and my window would not work. Kaizen got me in at my earliest availability and fixed the window in about 30 minutes. Great customer service, great price.
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February 2024 by N Ramstetter
They couldn't fix my sunroof.... but it wasn't without trying their best to do so.... I totally recommend them... there honest... and just real good people....
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February 2024 by Barbara Rounds
After getting lost, Danny was patient and very quick to get my windshield chip repaired and found another one to fix... very helpful . Thank you again for your help, Danny . I will probably be back ...
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February 2024 by Jesse Curran
Excellent service! Very happy with the new windshield, very easy to work with and schedule. 2021 Toyota RAV4, they replaced and recalibrated. Would use again.
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January 2024 by Caroline Shriver
Fantastic experience!
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January 2024 by chance adams
Super fast, super friendly, great shop they will be getting my buisness from here on out. Highly recommend.
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January 2024 by Kaydi Hunt
100% happy with their work. They were fast and reliable. Will definitely use them again if anything happens to our windows.
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January 2024 by Shelley Barnd
Very friendly and efficient! Cost was lower than other companies I called!
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January 2024 by Kara F.
For years we have noticed heavy condensation inside my vehicle every fall and winter due to cold and moisture in the air. We just dealt with it by waiting extra time for the windshield to defog during the winter months. But this year I noticed a quarter-sized bit of mold on my passenger side mat and decided it was time to see what needed fixing.I found that Kaizen had great reviews so I thought I would give them a try. It was great. I had an appt scheduled for a few days after I initially called and we dropped off my car with them for diagnostic testing of the seals and whatnot. I was expecting news that my whole front windshield had to be resealed or completely replaced, but they found the issue and fixed everything within three hours. The issue had something to do with grommets and dirty tubes (all that interior working stuff that most of us don’t really think about). All I know is the overall fix was way cheaper than I was expecting (like 1/5th) and I’m so glad. AND from what the gentleman and I discussed this fix might end up fixing another issue I was having where my trunk would randomly pop open by itself due to pooling water messing with the trunk mechanism. Time will tell on that one, but that would be a super double bonus if this ends up solving that issue as well.I won’t go into too much detail, but trying to get these two issues fixed at GMC never worked out as they ignored the condensation issue saying it would cost too much for their diagnostic fee for exploratory testing and they never even called us back on the several voice mails we left trying to schedule something for the trunk issue.So any future glass related items I am 100% using Kaizen instead of GMC. Highly recommend.
