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November 2023 by lauren hart
Thank you JACOBUS Car Star for the wonderful job you did on my car. Everything was handled wonderfully. I dropped my car off on a Wednesday and a week and a half later, it was returned to me in beautiful condition. They even did a full detail inside the car, it looked brand new like when I first got it! I would recommend jacobus car star to anyone looking for repair work on their vehicle.
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November 2023 by Kevin Boyer
My 2023 3500 hi country Silverado, got damaged in a parking lot. They took care of everything with the insurance company. The paint looks just like original. I’m very very happy with their professionalism. Thank you very much Jacobus Carstar.
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September 2023 by Fishing Fiend
CARSTAR went above and beyond what would be expected. Everything was done perfectly. The paint was an awesome match and the staff did a great job communicating with me every step of the way I would highly recommend CARSTAR to perform auto body repairs on any type of vehicle.Services: Painting
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September 2023 by Rose Woodruff
Thank you! I really appreciate the kindness from the staff! They went above and beyond!
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August 2023 by Glenn Stanley
Never experienced such personal, professional, and courteous service before in 56 years of owning cars. With their constant text updates and treating me as if I were family, I will never go anywhere else again. I did however joke that I hoped I never had to see them again. Wonderful service and people.Service: Body & Trim
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July 2023 by John Scukanec
These guys were awesome from start to finish!!! Brought in my ‘03 Honda CRV for repair… replaced radiator and supports, grille, front bumper, front lamps, condenser. Vince and office staff were great to work with… handled all the insurance and kept me updated as work was being done. Best repair and body shop I’ve ever dealt with!!! When I picked the car up and was leaving, Vince had me wait while he cleaned some dirt off the headlights. The ol ‘ Honda absolutely looks like new. Couldn’t be more satisfied… give JC a 10 on scale of 5!!! Thank you!!! ???
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June 2023 by Melissa Springer
Carstar did an amazing job repairing my car. It looks incredible! They are very professional and communicated with me the whole time giving me updates about the process. Everyone was very kind. I highly recommend taking your vehicle there!
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April 2023 by Katlyn Van Camp
This is hands down, one of the best auto repair shops I've ever been to. They were able to take my car in months earlier than several other shops I had called. All of the staff were very kind and passionate about their work. I could always get a hold of them over the phone, and they were quick to notify me of any updates or changes. This will be the only shop I take my car to, for any damages.
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April 2023 by Verna Willbur
Their service was friendly, professional, FAST, and an overall great experience. We had our car repaired from an accident getting rear ended, and we had to replace the tailgate, among other issues. Very happy with the company and the staff who helped us. It truly felt like a family owned company - and we highly recommend their service if you are in need.Services: Painting
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April 2023 by Beth Salisbury
I was involved in a hit & run and luckily I was able to rely on Dave & his team. My car was restored to pre accident condition. Looks beautiful! Wonderful communication with the process. No wondering or guessing as they made sure to text and / or call me with the information. Jacobus CarStar has a great relationship with enterprise rent-a-car so I didn’t have to worry about how to get to and from each place. They set everything up for me and picked me up within minutes.My car was also very clean when it was returned to me. Appreciated that.The care and quality is top notch.Services: Body & Trim
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April 2023 by Tasha Graeff
Dave and the CARSTAR team gave the most amazing service that I have ever encountered from a body shop. They went out of their way to accommodate me and not only that, their work was superb. My car looks fabulous. 10/10 Highly Recommend!Services: Body & Trim
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April 2023 by Tigger 53
Jacobus CARSTAR is an excellent place for your car needs! The customer service and workmanship are off the chart! This place highly reccomended. They take care of the customer from the min you walk in the door for the estimate, making arrangements for rhe rental, keeping you informed on each step to the finished product! This will always be the shop I take my vehicles to and recommend to others!! Cheers to an amazing team!!!TAMIServices: Body & Trim
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March 2023 by Mr. H
Dave is attentive and resolution forward. We had a tough insurance situation but he was very understanding about taking care of it.We appreciate him and his business; definitely will return next time if the need ever arises.Service: Auto engine diagnostic
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February 2023 by Mr & Mrs T
I stopped in here during an automobile emergency. The owner quickly came out and followed me walking down the road and helped me out of a jam with my vehicle. He was quick and efficient and saved me a lot of time and money. Super nice guy. He didn't even hesitate to help.
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January 2023 by J J.
Came to Jacobus Carstar from a referral, which I rarely do, but was pleasantly surprised. Absolutely fantastic experience. Very good natured people working here. Zero hassles throughout the experience and the results were 100%. I sustained some damage to my car during a non-driving incident and they were able to address it promptly, courteously and effectively restoring my car to how it was prior to the incident. Excellent communication all along the way and very accommodating. Bar none my best experience ever with an auto service company of any kind. I cannot recommend them enough.
