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October 2024 by James Hetrick
Over the last few years, they've really grown their on-hand stock for model kits, which has been exciting. I tried pre-ordering items with them a few years ago, and they got the model number down and ordered it. A few months later, I came in to check on the status of the pre-order because many other retailers had gotten the item in. They told me that the item was not something they could order and that I had never come into pre-order with them.
I took it as a wash. I later came in and they had the exact model kit I was looking for and when I went to purchase one of them they pulled up my account and then saw that I had indeed had the pre-orders down for these items. They pulled some stock they had set aside for my order, and the guy told me they must have forgotten to call me. From that point forward, I decided not to pre-order or even attempt to pre-order from here
One of the things that honestly would earn this place a five-star review is the fact that they are very community driven. They have their people that will come in they will talk about the different items they sell and different Services they offer, and all around have been super friendly to their community. But what I've noticed is their community here is extremely exclusive. I sat in line today for 10 minutes( mostly because the person I believed to be either the owner or the owner's spouse was on the phone the entire time while running the till) getting cut by two different people. Each time I was cut, I walked away from the register and walked back when it was empty just to be cut off again. Then, when it was my chance for checkout, the individual doing the checkouts was pulled away to discuss stuff with RC cars. I left, not purchasing anything, leaving with a pretty noticeable level of frustration. For that, I am sorry
I do intend on coming back, but I've learned that unless you're going to be their best friends you're not going to get the kind of service you get at the HobbyTown locations both in Happy Valley and Wilsonville.
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October 2024 by Scott W. (Sdog)
Mediocre selection. Staff was kind dumb and unhelpful.
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October 2024 by Andrew Krogermeier
Very helpful. Found me a part for an old helicopter that was hard to find and saved me money
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October 2024 by Randy Burd
Only wish I had more disposable income because the stock in gunpla( gundam plastic model kits) here is the best in Vancouver.
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August 2024 by Anonymous
Trying to show my son and wanting to buy an rc car but people behind the counter are prejudice. Not worth the hassle. Just went to another store and bought my rc car
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August 2024 by Van Knudson
Knowledgeable and friendly, with a little bit of everything!
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July 2024 by Justin Nebel
Good selection and knowledgeable employees..
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July 2024 by Matt Jacobs
Sometimes a few of the workers can be short with you but the younger workers are amazing. They know their stuff and have tons of stock.
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July 2024 by Daniel Saetern
Great experience. Nice people. They have great prices on there gundam model kits. Some better then Amazon and definitely better prices compared to the Anime shop ( I will not name the shop)at the mall across the street. I will most definitely be back for more.
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May 2024 by Dallas Buhman
Outstanding customer service! We have purchased multiple RC cars from them. Very friendly and knowledgeable staff. When we had to order parts or if there was a problem with an RC car we were not sure about, they were right there to give the best possible customer service to help us out and answer our questions.
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March 2024 by Ryan Rogers
My favorite RC Car Hop Up Shop! Wide variety to cover all the hobbies you Want your friends to See you Do. And they got the parts to Fix em when I Break em..
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January 2024 by Adam Thompson
Place is a joke.
I'd share my story but all the other one stars sum it up well.
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January 2024 by Phillip Zakharov
Can you guys make a warning during weather conditions, so that I will know when it is closed. Because it says you guts are closing on 6pm but I tried to call you guys and you guys said that you are closed
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January 2024 by Morai Ball
Very cute toy store. They have bunch of vintage toys(car, train, airplane, etc) they’ve a LEGO not many of them but very unique and interesting place. It was a fun time with kid.
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November 2023 by Michael Spaulding
Very helpful and patient staff.
