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December 2023 by Don J.
I overheard a man at my health club mention Gaynors Automotive so I thought that it was a good tip and decided to follow up.My new/used car had a slight rumble at around 40 mph and I wondered if I had transmission issues.Gaynors gave me a quote of $2100, stating that I also needed an alignment. (Really? My car drives very smoothly.)I went to a 2nd place who quoted $0 and did not charge me an examination fee. He said that the rumble will likely go away and that my car would be reliable for many more miles.Within a couple of weeks, the rumble did go away. I spent nothing. If I had listened to Gaynors I would have been overcharged $2100 for misadvising.That guy back at the health club? I'm thinking now that he either works at Gaynors or has a friend who does...
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November 2023 by Heather Kercheck
Great communication! They were able to fit us in during the busy holiday week and get our college kid’s car back into action in time for the trip back to school. Everyone was friendly and helpful. Highly recommend.
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November 2023 by Robert Price
And for oil change Was a 50% coupon. Everything went well it took a little less than 40 minutes.. The waiting room was adequate and there was complimentary soda pop. They inspected 66 items on my car and was OK. I will use them again for my 2018 Lincoln Continental. Thank you.
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November 2023 by Danielle Dulon
Amazing experience. I live on the Southern Oregon coast. I just had a maintenance code come up. I'm Brookings OR they wanted to charge me $661, in Gold Beach OR they wanted to charge me $350. Do you know what Gaynor charged me for the same maintenance, $42.50!!!! I did have a half off coupon but still, wow.Finally a reputable non money grubbing mechanic shop that will do just what you need and not gauge your wallet out. It's been years in the making and it finally here! Honest Mechanics!!!!!!! WhoopI will always be back here for any service I need on my Honda CRV!
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October 2023 by Roger R.
I took my 2019 HIghlander in to Gaynor's at Cascade Park for an oil change and filter. I also had the air and cabin filters replaced, and a new battery put in. They quoted me all costs before they started, and that's exactly what I paid. What I really liked about my experience is that when I picked my car up they gave me a written review of the various inspections they do. There were six items they said might need some attention. They also let me know if those items were advised by the manufacturer. (It turns out those items were all listed in my owner manual as items to pay attention to.) I really liked this approach - they let me know what they thought I should pay attention to, but without any (none) pressure to get the work done. I like that!I'll be back.
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October 2023 by James Dillon
I recently had a good experience here. I called several shops hoping to get some work done on an old (1994) vehicle, with parts supplied by me. Gaynor's was the only shop who was willing to do it, and they did a fine job for a fair price. Communication was great and they finished the job in a single day.
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October 2023 by Dennis Wieder
On 10/3/23, I had Gaynors do a Synthetic Oil Change, and Gaynors material stated that the service included a Multi-Point Vehicle Safety Inspection and Tire Rotation. I received the Safety Inspection Report via email, which was ok; however, the tires were not rotated, which disappointed me. I believe that tires should be rotated on a regular basis, even if the tread appears good, to keep them in a safe condition.Services: Vehicle safety inspection
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September 2023 by Mystique ASAP
Very professional! They were able to get my vehicle in for an appointment quickly and they actually did my oil change at my appointed time. Very respectful of my time while I waited. Also, they were very friendly and courteous, with a clean and well stocked waiting area. Trevor was very friendly and nice. I would highly recommend Gaynor’s Automotive.Service: Oil change
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September 2023 by Andy Kockler
My van has been running slightly hotter than normal and got even hotter on an occasion or two. I brought it in to get this checked out and they ran all kinds of tests for two days but didn't find anything anything wrong.They told me up front the there would be a diagnostic fee, as I expected, but when I went to pay they told me that they weren't going to charge. That was such a great surprise and it made my day. Money has been a bit tight lately so I really appreciated that. Will definitely be taking my ride back here next time I need some help.
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August 2023 by Debbie York
I’ve been going to Gaynors for a couple years now and have been very happy with their service. At other shops I’ve had to drop my car off for the day just for an oil change but Gaynors will make an appointment and have me in and out within an hour! They also repaired a tire that I bought elsewhere and didn’t even charge for it. They are a very reputable shop and I highly recommend them!
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July 2023 by Kathy E.
Gaynor's at 15600 Mill Plain in Vancouver, WA 98684 provided exemplary service including ease of scheduling, quality of repairs, courteous service, and fair pricing. No wonder I'm happy with my decision to call them once a family recommended Gaynor's to me. Also, Gaynor's Automotive was rated The Columbian's Best of Clark County Winner for Auto Repair for 2022 and I can see why!Service: General repairs & maintenance
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July 2023 by Eddie Garza
Gaynor's was very polite and accommodating. I got an oil change and asked them to look at some issue I was having with my windshield wiper fluid sprayers and they got everything done on the same day. Great experience.
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June 2023 by Cori Samuelson
I was referred to Gaynor's from the shop I've used exclusively since 2000 since they were booked through next week. I needed a tow and and an assessment done, and they were able to squeeze me into their schedule. They also provided me with a ride home.I got a call from them and was given the estimated repair costs. It ended up not being cost-effective to make the repairs. I asked if I could leave my car there until Friday since I now needed to get another car, beginning with getting financing, picking out the right car, etc. They recommended a couple of pik-n-pull businesses for me to contact to take on my car. They were very helpful and understanding of my situation.I am happy to have been referred to them. They are actually closer to me than the other mechanics, and just as nice. I definitely would recommend them for future business.When I paid my bill, they applied a coupon that saved me about $20. Now what other business does this? I am usually told that one of the recent mailings has coupons in them, and that's about it. But to do it even before I ask about one is wonderful!!Thank you! Let's just hope that I won't need to use a mechanic anytime soon!
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June 2023 by Charlie Mullins
The service was perfect they were courteous efficient and they did the job in a very timely manner. I got a quote from a dealership that seemed very unreasonable called them up and talk to them about the job , they used Quality Parts and did a quality job for 47% of what the dealership wanted you can't ask for more. I have multiple vehicles that have maintenance issues and from now on Gaynors is my place.
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June 2023 by Rose Pak
I’ve taken my car to Gaynors for a major service before and was satisfied with the experience, but I can’t say the same for this last time.My car had been having issues when I had the a/c turned on, the major issue being a rapid fluctuation in rpm at idle that caused my car to shake and rev, so I took it in to have it looked at.The problem didn’t present when the tech looked at my car, so they ran a diagnostic. They couldn’t actually diagnose the issue but said my refrigerant was 6oz low so they topped it off. Problem was fixed for a day, then it happened again.Took it in 2 or 3 days later and they still were unsure of the problem but they did an idle relearn. Again, only a temporary fix.I ended up taking it to a different shop a couple days later, where they too were unable to diagnose the issue but did a full a/c recharge. They said my capacity was 18oz and I was at 12oz, so 6oz short, the same amount Gaynors said I was short… both places said I didn’t have a leak.I had to take it to that other shop again because the problem occurred a few weeks later and they found that the throttle body was very dirty. Whether it’s fixed for good or not remains to be seen for now, but all this to say that it doesn’t seem like Gaynors provided the service they said they did.Customer service was great, just not satisfied with the “work” they did.