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September 2024 by Aryanna Mathison
Trying to get ahold of the people working in this pharmacy by phone is near impossible. They usually just hang up on you when you’ve been holding.
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September 2024 by Bailey Ramirez
They told me I had 30 minutes before my prescription would be ready. I came back an hour later and they said my Doc never sent my refills for it in. I went home, called my doctor and they said it had already been sent in for over a week. Called the pharmacy, someone said hello and then I was hung up on.
Called back and then I was told that they have my prescription refills but they're out of the medication.The person explained there was nothing she could do because they dont have it. Didnt say when they would or anything, which was super duper helpful.
Wasted time for no reason and still didn't get the medication I needed. I really would have liked to save the over two hours after work it took to get a single answer. Disrespectful, inconsistent, and not stocked. I'll be finding somewhere else to get my meds from.
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September 2024 by Jordan Tellup
Nice staff
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December 2023 by Chris Northrop
Picking up my aunt's prescriptions is usually quick and easy.
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October 2023 by Tina Nollette
This location has never let me down! They are a busy location, but always fill in a timely manner. They went above and beyond for me today.
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October 2023 by Lisa Anderson
Happy with this store.
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September 2023 by Michelle G.
Shout out to Amy in Home Goods! Awesome customer service! I was on the hunt for a GraniteWare canner with jar rack and drove all over town. Seven places, guys. Had two places lie to me over the phone that they had them in stock but didn't when I showed up. When Amy got me on the phone, she actually walked back to the aisle to check. Talked about packaging details and even told me what aisle to go to because the store is so large. Give Amy a raise! To all the other customer service clerks out there that check a computer for stock, your lazy butt should be fired.
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September 2023 by Johnny V.
They have flanken ribs on sale, and they cut them too thin here in the mainland, - we like them thicker in Hawaii - and that I was told yesterday afternoon that if I would come in the morning when the butchers are there that they would cut them for me to the thickness that I wanted. I got there at 8:45 and the woman at the counter went in the back to ask the butchers to help me she came back out and told me that they're too busy putting everything together for the sales that are on right now - which by the way, the flanken ribs are on sale - and that I would have to come back later. So in other words, they are too busy to help a customer? In a customer service oriented business, they were too busy to help a customer? Well, I guess I'm going somewhere else from now on for my meats. I guess all that boasting about their excellent customer service is just BS.
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July 2023 by Sherry McDonald
Thank you to Lyle at pharmacy to help me today ,wonderful service
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June 2023 by Bert B.
cusomer service is basically nil. Kroger and Freddies has set up the profits over taking care of customers needs. Digital coupons is a joke, never works in the store because their WIFI is barely useable. lets to digital but make it almost imposdible to get to. angry here!
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March 2023 by Jason V.
Not all Fred Meyers are created equal, but the Orchards location is one of the better ones in Vancouver. After its renovation, many objects shifted locations, and to be quite honest, not everything is laid out in a way that makes sense. Even so, this particular location has several features going for it, that raise it above the bar among other Freddy's/Kroger locations, as well as other grocers and home furnishing stores.First off, it is one of the few that has both a fabulously stocked cheese counter, and a full salsa and olive/tapenade bar, both of which I am a frequent customer. The Zuniga's Hot or Hotter salsa is one of the best mass-market salsas you can buy; it's the only salsa for which I will pay actual money (I usually make my own). I'm a fan of any deli that stocks Boar's Head products, and among their various offerings, the Salsalito Chicken is incredible, and not always available at other locations. The liquor shop has a solid (yet mostly unexciting) array of standard mixers, pretty decent for a grocery store (although the nearby QFC has them beat on selection and quality of said selections), and a healthy offering of wines and beers that is unrivaled outside of specialty stores (like BevMo and Total Wine).The store is always clean and well-staffed, although the staff is not always as attentive or helpful as they could be. Produce is fresh and clean, well-stocked and the veggies are always healthy looking (no Walmart or WinCo quality crap here!). Also, the gas here is super cheap (price-wise) already, and even more so with accrued discount points (a paltry loyalty bonus, but it does come in handy once or twice a year).
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March 2023 by Al B.
Customer service is great here. Never had a bad experience at this Fred Meyers. Always quick with pick up orders too.
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January 2023 by Clinton C.
Do not cash your checks here. Thier machines that scan the checks are all broken and the staff are rude.
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January 2023 by Katie R.
There is a pharmacy tech at the Battle ground washington Fred Meyer pharmacy who has inappropriate tattoos all over her neck face and arms. They are evil spider webs and other bad markings. It does not say much for the integrity of Fred Meyer or the pharmacy. It is not professional.
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November 2022 by Dallas Perez
Very busy location yet the staff remains as efficient as possible and always respectful from my experiences. They always take the time to answer questions I have despite the long line waiting behind me….as I would expect them to do for anyone. Only “complaint” i can come up with is the long wait due to the mass amount of patients/customers.
