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August 2023 by Kathy Kearney
First time we've experienced your Thursday Meals To-Go at Fairway Village. It was excellent.."Hat's off to the Chef." How do I get a flyer for next month?
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July 2023 by Norman
Meal was great, fish was perfectly cooked.
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June 2023 by OTTO PAPASADERO
My wife and I are residents at Fairway Village. We took advantage of your complimentary meal delivery to our community. Thank you for serving an outstanding meal. The taste, texture and variety of the meal was outstanding and gives us more reason to consider your community for our next chapter.Regards, Otto and Marie Papasadero us more reason to
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January 2023 by Angelyka Cava
If I make it to the age of retirement, I'd like to go here. The atmosphere seems so nice, chill while still fun and accessible for the elderly. The employees I've met here are very kind and seem to genuinely care for their clients. The buildings are nice and clean. I went here for an event hosted for the Best of Clark County and the venue was well-decorated. Even better, their chefs are amazing! I would definitely eat at the restaurant here if I could!
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December 2022 by DeeAnn J.
The lack of communication and partnership with family caregivers is beyond frustrating. No responses to billing questions, they raise the care level and want you to sign an increase to the monthly rate and again no response when I have questions and want to discuss. They don't have time to return calls or messages and if you work full time then it is next to impossible to coordinate care plans with this organization. It has really gone down hill since new ownership took over. My aunt doesn't feel welcome there and I am moving her to a new assisted living location. I thought their memory care transition would be more helpful and more a discussion and partnership with me (that is what they sold me on but didn't deliver), it is not. I do not recommend this facility for the high costs they charge and inability to assist with more than mobility issues of residents.
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September 2022 by Angelyka C
If I make it to the age of retirement, I'd like to go here. The atmosphere seems so nice, chill while still fun and accessible for the elderly. The employees I've met here are very kind and seem to genuinely care for their clients. The buildings are nice and clean. I went here for an event hosted for the Best of Clark County and the venue was well-decorated. Even better, their chefs are amazing! I would definitely eat at the restaurant here if I could!
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September 2022 by Michelle Vernon
The treatment and unprofessionalism I received as a family member is concerning about how they may treat and care for their residents.
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November 2020 by Teresa Hahn-Flury
My father was in assisted living here and the care was unacceptable. I do not recommend this for anyone you love. He passed away and I believe it was due to the lack of care he received at a minimal level . They do not communicate to families especially during Covid .
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July 2020 by Esther Schrader
I know that I am safe here, despite the Covid 19 pandemic, because management and staff care deeply and take excellent care of us all the time.
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June 2020 by Patti Don Maltase
I just wanted to share how much I appreciate and enjoy working with Holly Ramsby. During this busy and unexpected virus situation, she’s been very responsive, helpful, kind and professional. It’s been hard for our family not being able to visit our Mom in person and also help her with some of the day to day type things in her apartment. Holly has made this easier even though I know she has more important and pressing issues to manage.
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June 2020 by Tina Waller
My Mom moved to the Quarry in mid-December after being in the hospital and no longer able to live independently. She had Parkinson’s so was in the ‘ridge’ at The Quarry, a higher level care section. They tout a specialty for Parkinson’s, but I didn’t see anything other than a general exercise class and a support group supporting it. They didn’t seem knowledgeable about Parkinson’s and I often felt like when they provided updates to me, they were punishing or belittling her wh...
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May 2020 by Tina W.
My Mom moved to the Quarry in mid-December after being in the hospital and no longer able to live independently. She had Parkinson's so was in the 'ridge' at The Quarry, a higher level care section. They tout a specialty for Parkinson's, but I didn't see anything other than a general exercise class and a support group supporting it. They didn't seem knowledgeable about Parkinson's and I often felt like when they provided updates to me, they were punishing or belittling her when she had odd behaviors related to advanced Parkinson's, it made me sad. The good: she loved the actual caregivers, Austin in the gym, and thought the food was pretty good, provided you were able to go to the dining room. Food delivered to your room was always cold. She also loved swimming, during the brief time she was able to go to the pool. The bad: it took over a week before we saw a care plan and a month before it was being followed as written. We had difficult communication with our care coordinator, though eventually it got a bit better. We experienced laundry being mixed with other resident laundry, I found her bed remade without any sheets on it, we provided good towels but they only used their Quarry issued towels. Also, keep in mind that housekeeping is once a week, which for some is fine, but should be more frequent in a high care area, obviously, those residents can't do things themselves. I went every other day to visit and there was only about a month where things went smoothly. After the first month, things got better, then when her health/Parkinson's got worse, so did the care. When she needed help with showering, toileting, transport, they said her care needs were too much, and they didn't have available rooms in the enhanced care unit. I went to other facilities to look for a place to move her to. They mentioned charging her for a 30 day notice if she moved, really? They couldn't meet her needs and were requiring a private caregiver in her room, that is about $700 per day! All of a sudden, they had a room come available the first of April, unfortunately, she died a few days later. The Quarry loves their independent living residents, but those that require more care, not so much. Look at the Facebook posts, activities are focused on independent living and employees, not the residents with higher level of needs. I was paying for her care,not parties! 3 caregivers for 29 residents was not adequate. Call buttons often weren't answered for 30 minutes, but they'll tell you their average is 5 minutes. If your loved one requires a high level of care, this is NOT the place, look at a smaller place, the bells and whistles mean nothing if there isn't good care when our loved ones need it most. Also, if you have a family member there, make sure someone is available to check on them regularly - I can't imagine how it would have looked if I wasn't a frequent visitor. I had to do laundry, wash dishes, clean the toilet, brush Mom's hair, cut her nails, and make sure she was decently dressed EVERY time I visited, none of these are things they worry about. Mom died on April 7th. I am very happy to be done with The Quarry.
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April 2020 by S H.
The staff and nurses and caregivers at the Quarry are absolutely wonderful. They're caring and attentive to my mother and keep her engaged with daily activities and fitness exercises. Especially now, with COVID19, they're devoting tremendous efforts to keep the residents and themselves safe and healthy, mentally as well as physically. Mom has gained much needed weight and the food is very good. The chefs don't rely on desserts to put weight on the residents; they cook genuinely healthy and good food that tastes good so people naturally eat. Mom was living in a different assisted living facility previously and they were poorly equipped to help seniors with dementia. They tended to isolate mom and didn't reliably involve her in daily activities. People with dementia need socializing and activities - a regular routine - and most places can't give that. Try to not be fooled - not every facility can really care for someone with memory problems. The Quarry has two units devoted to residents with higher needs and the staff in both are excellent. It is tempting to believe that facilities that don't use the point system are genuinely more caring and less money-oriented, but I'm seeing for myself this isn't true. Mom's last facility didn't use points and the staff was overworked, underpaid, and ultimately failed to give Mom the care she needed. Mom was in and out of the emergency room and we finally had to pay for private care in order to ensure her safety and well-being. At The Quarry, we pay for Mom to receive extra care and she actually receives that care. This more closely reflects the time and resources devoted to her. I feel good knowing that the staff and caregivers are being compensated for the time and energy they give to the residents in their care. You get what you pay for and The Quarry is worth every penny.
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December 2019 by Christina M.
I would not place a loved one in this facility. They do not care for the residents as they should. They do not place care on the list of priorities. Residents roaming the halls confused and lost with no one helping. When help is needed the employees are so over worked they don't have what they need to care for anyone or enough time or patience to do so. Management is a nightmare. There is a reason they have the amount of CMS complaints they do. Residents are forgotten about and staff are overwhelmed.
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October 2019 by Nicole Steiner
Best staff imaginable! Thank you!
