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March 2024 by S W
Always fantastic
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February 2024 by Harold Hermann
Joe is an excellent resource if you need your coffee machine fixed!!!
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February 2024 by Dianne Harrington
This place is tbe best!
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January 2024 by L Foley
Quick diagnostic
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November 2023 by Wade Hilts
Extremely fair price, and the man clearly has a very deep understanding of electronics and how these machines work. He replaced circuit components that failed on my main board with upgraded components and was able to explain why the upgrades would better prevent future failures. I wouldn't go anywhere else
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November 2023 by Nathaniel Smith
Great company, great service, reliable, amazing communication, and very trustworthy. I brought in my Rancilio Miss Silvia for a bunch of unknown repairs. Joe got back to me in about a week with a VERY detailed report on the issues and even gave his opinion on whether the cost of repair was worth it compared to buying a different machine. Unfortunately the total cost of repairs were less in value than the cost of a new machine. Joe allowed me to surrender my machine at no cost.Btw, I saw that 1-Star review, what a middle-class bigot. 'Oh, I'm a doctor so I know how to psychoanalyze any customer service company even though I haven't weighed the macro-aspects of why the company can't meet my specific expectations.' Maybe he should speculate whether giving a company a 1-Star review is equivalent to his issue; sounds like it should've at least been a 3-Star review because his excuses for his own rating are asinine. Joe, keep on giving those honest responses, in the long run, an honest business always wins out over a fraudulent business. It's no wonder you've got 15+ machines waiting in line each week.
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November 2023 by James Odone
Friendly service at a fair price. A bit of a wait, but worth it to have all of the problems fixed and know that you're supporting a local business. That first cup of coffee tasted SOOOO good and the machine works better than new! Thanks, Joe.
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November 2023 by Joseph Lin
Excellent business to work with. I received 5/5 service and super helpful advice from Joe regarding which parts to purchase for my coffee maker.
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October 2023 by P M.
Espresso resources Northwest is a very professional company, small here in Vancouver but does great work. and when I need my espresso machine cleaned, maintained, worked on or even to buy a new or used one from them. I will go here first. I was very happy with the work they have done.
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October 2023 by shruti ladge
Joe has a fabulous website with very precise information on which machines he can help repair and what steps to follow. He helped fix our beloved Gaggic classic we have owned for 3 yrs and we are very happy with our experience.
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September 2023 by Martha E
Quote was what I paid and the technician was very knowledgeable. Completed when ready for pick up when quoted. Highly recommend him!
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September 2023 by Jim Braet
Excellent service business. Brought in my 15 year old Saeco that had many issues. Joe replaced many parts, and he had them all in stock so it did not take any longer than promised. All the problems were fixed, and the machine is working like it was when it was new! I like that he goes by 1st come first served . Great work, excellent service and very fair pricing
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September 2023 by Igor Dovgal
Joe is an experienced professional and a friendly, nice guy. My Saeco has been in service for over 8 years thanks to Joe's repair. I highly recommend Espresso Resource NW services.
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July 2023 by Matt O'Connell
Amazing service, clear communication, timely, and saved us hundreds!
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July 2023 by Julie Niemi
Our jura worked perfectly at a reasonable repair price. ???
