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February 2024 by Joshua Fraidenburg
I called the day prior and gave them all of the information; what kind of tires. Disposal, no spare rims, ect. They quoted me a price and told me to come first thing in the morning. Only for them to turn me away, after driving an hour, and say they can't do it on tires that weren't bought there even though I told them.
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January 2024 by Charles Neitzel
I went to Vancouver Cosco to get tires. I specifically ask for tires that will not effect my mileage for my hybrid. Service was great. They were busy, so I see why they had a little bit of attitude.Anyways. They got done with my car. My miles per gallon dropped 37 miles per gallon. A little over 10 miles per gallon loss. So I called the almost two weeks ago. They were suppose to call me back. I'm still waiting on a call.I love Cosco. I'm sorry to say. I'll never use this service again.
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January 2024 by Steve Asplund
Great prices and speedy service for your car or truck. The technicians are courteous and expedite their careful work. I will be back after my new set of tires wear out!!
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January 2024 by Mike J.
Instacart. This service is a big scam. Do not use it!! We received an offer to get $30 back on our first order from Costco. We ordered. Good deal 30% off. There were 2-3 texts from the driver about problems with order. We called instacart to wonder why we never received the $30 off. It was a Sunday, and they said there was a computer glitch, and we had to call back during the week to get a discount. I called back, and after 1 1/2 hour on the phone , I received nothing. It's very frustrating. Rose the supervisor, was no help. Call center in India, which did not help understanding. DO NOT USE. Thanks for letting me vent my frustrations.
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December 2023 by Zz T.
Last month I went to Costco, not only once, but twice, and was unable to find parking, so I left. I spent over $400 one day and it was at someone else's grocery store. It's time for Costco to open the doors from 8 am to 10 am for seniors ONLY. I am thinking of NOT renewing my membership if Costco can't recognize there is a problem with this "banking hours" schedule resulting in their losing business. Also, you need to build another gas station across the street and carry Diesel at your East Vancouver facility. It there anyone at Costco headquarters paying attention to what's going on at their stores in Clark County?? Also, quit eating your hot dogs or sausages, whatever your calling them, they made me sick for the last time. Are you getting your pork from China?
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December 2023 by Joshua Redshaw
Went for a tire repair. They fail to honor guarantees unless you maintain membership for the duration of the coverage. Not much of a guarantee, I guess.
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December 2023 by R Hat
They're busy and understaffed. Don't expect timely service or expect work to be completed on time.
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December 2023 by Aaron Hamos
My tire was losing pressure and I took it in. They claimed there was a nail in the sidewall and the tire couldn't be fixed. I took it to another tire shop. The nail was nowhere near the sidewall and they fixed it in 15 minutes for $20. Does that look like a sidewall to you?
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November 2023 by Robert M.
The best of the west only at Costco. You always can count on the freshness and quality of all your shopping options. This is my family favorite.
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November 2023 by Sherri A.
Place is ALWAYS packed and yet I find myself seeing very nice well mannered people who work there! Not feeling like the volume of people was a problem. So many things to buy, I have a guilty pleasure of buying a hot dog and soda for a $1. 50 , they are a delightful treat and don't forget to get a cold treat as well! Find your joy where you can Peace be with you all Sherri A.
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October 2023 by Jeff P.
This situation has been resolved and we very much appreciate it. Thank you and we will reconsider getting a membership although this time we are just going straight to customer service.
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October 2023 by Jennifer Furukawa
I bought a full set of tires from Costco a few months back and unfortunately ran over a piece of metal that flattened my tire. I threw my donut on and brought my car in as they were still under warranty. Turns out my tire couldn't be fixed and I had to order a new tire to be shipped in to this location. They told me they were going to torque my donut down to be safe and they would rotate my tires when I came back. When I returned they apparently couldn't remove the donut and told me to come pick up my car because if they break the lugnuts it had to be towed out. I understand mistakes happen but the guy I talked to on the phone Ben was the biggest p**** ever. Not sure why he had such an attitude problem when he informed me he torqued them down in the first place. Terrible customer service and I will not be purchasing tires from here again.
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September 2023 by Joy G.
Costco is a warehouse distributor, that being said, people who expect valet service should shop elsewhere. Good prices, generally and lots of product. This costco is always very busy, good business for them, they have started asking for your costco card before you use the self checkout, understandable, people often cheat the system by sharing cards. If costco got rid of the self checkout they could have more checkouts open and no cheating, There are routinely 4-6 people overseeing self checkout, with 10-12 self checkout stands, a pro could easily do twice the items a regular person can do therefore negating the efficiency that self checkout is supposed to offer. Recently costco offered a beef sandwich for 10$ it was an abomination, slapped together and substandard ingredients, stick with the hotdog or pizza!
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August 2023 by Sara R.
My experience with the service at Costco has been exceptional. Not to mention the delicious Sundays and pizza they have at the food area. They don't have the best selection when it comes to looking for certain things, but the value makes it worth it. Would recommend.
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July 2023 by Andruw F.
How have I never reviewed this location? I hope I've just reviewed other locations, and THAT'S why I forgot this location. Anyways, where do I begin? Location? Sure. If you're looking for different stuff than they offer, it's right next to other restaurants, gas, and I even believe average shopping? Always more convenient than when a location is a bit more out of the way. Service? Incredible! But that's across the board for Costco. All employees in any department are excellent, and seem to really care about their jobs. I guess we can get more broad. Prices and selection are great as always, the layout of the store REALLY appeals to me, and the free samples are a staple. I tried to avoid them on this recent visit, but the mixed nuts got my Mom and then she pointed it out to me as well. Speaking of "specific to this visit" information. My parents bought like, nearly 200 candy bars. Had to return them because they came too late. While my Dad was handling that with an employee, let's just say there was a bit of a mess with a gel substance. These workers took it in stride, they didn't get upset or shut down. They actually laughed it off, and continued to be of assistance. GREAT job! Overall, this should be as satisfactory as your preferred Costco location. They will carry the typical stock at the typically great prices, with a great "food court" and gas station to boot. I also noticed it's been a while since I last came, and they now have: self-checkout and a mobile order kiosk for the food. It SERIOUSLY speeds up the process. (Not that it was ever slow.) I'd HIGHLY recommend this location!