Cost Less Auto Parts is a good place to get parts, often recommended by locals. The employees are generally friendly, helpful, and attentive. They are good at looking up and matching parts for customers. The process involves taking a ticket and waiting for a number to be called or displayed before going to the counter for service. However, experiences can vary. Some customers report excellent service where staff are very nice and go out of their way to assist. In one instance, customer support successfully corrected a problem with a wrong battery part. Other reviews mention less positive interactions, including a feeling of being unfairly profiled during a receipt check, which led to a decision not to return. The physical store is noted as a preferable alternative to the website, which some find difficult to navigate for checking stock or placing online orders for in-store pickup. While many appreciate the helpful staff, there are noted inconsistencies in service and store policy adherence.
It is pretty typical auto parts store but they do have a large inventory you walk in and grab a number if you need counter help they have a lot of people there but a lot of customers. I go to orchards store all the time
September 2024
Good place to get parts. I don't like Amazon parts. They never get it right. Cost less. Is good at looking up part. And matching up parts. And they are friendly.
August 2024
When you go in you have to get a ticket and wait for your number in line will announce it or you'll see it on the wall once you get to go to the counter servers are very attentive hey Google get the product for you or show you where it's at cashiers are really nice and friendly.