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April 2024 by Megan L.
After visiting ALL the local furniture stores and scouring MANY furniture websites, we chose to order our new sofa from Cascade for two reasons: 1) The excellent, friendly service from Kirby. Kirby is a gem. She's knowledgeable, patient, and fun. She took great care of us on both visits to the store, helped us order exactly the sofa we wanted, including fabric choices. Though we were quoted 8-10 weeks for delivery, the sofa came much earlier. So pleased! 2) Cascade carries the Stanton brand, which is made in Oregon. We liked knowing that we were shopping fairly local. We would definitely return for future furniture purchases!
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February 2024 by Sharon R.
Countless times, I called them and ask them questions about different furniture and wall decor. All they want to do is talk about the sale I don't get information they don't reply to emails but they will call me one time and then apparently I drop off their list.
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October 2023 by Michael Penix
This is where I'll buy furniture. Staff is straight forward and honest. They worked with me to get me the right chair for me. I'd recommend them.
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September 2023 by Kathleen Ruby
When looking to redo our living room, we happened on Cascade Furniture and looked no further. Their quality and variety were better than most other stores. The ability to see and sit down on furniture was welcome in these days of everything online. But, where they really shine is in their design services. Doris was incredibly helpful, even making a trip to our home on the coast to ensure she picked just the right styles and upholstery to match our vision. She helped us create an extraordinary room that makes me happy every time I walk through. I’m thrilled we found Cascade.
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September 2023 by H.B. G.
If exceptional customer service is important to you, then Cascade Furniture should be your first stop We had an Ekornes Stressless chair for many years. The seat cushion springs broke and the foam was dried and crumbly. We thought it was a lost cause. However, because the structure and leather were in great shape, we searched for local companies who could repair these chairs. Enter Cascade Furniture and the amazing Bryan Kyllingstad, who is their Operations Manager. Bryan got to work right away searching for a solution. He contacted the Ekornes factory in Norway and discovered that they still made parts for our model. He ordered the parts directly from Norway and kept us in the loop all along the way. All in all, it took about 2 months for the parts to get here, but only an hour to repair the chair. They also went the extra mile and repaired some other parts that we didn't even know had issues. THAT is what I mean by "exceptional" service. It has been a looooong time since I have encountered such a professional company. It is refreshing. Cascade Furniture has a customer for life.
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August 2023 by karla bean
We love cascade furniture! We have purchased pieces for almost every room in the house. Always great customer service and you can't beat the quality and price. Thanks Cascade!
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August 2023 by Erin Reynolds
Fantastic team, great products and they really go above and beyond to meet customers’ needs. Highly recommend them!
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July 2023 by Jennifer Chipman
Straight forward, easy to work with. Quality, organized, and on time. From shopping to delivery I would recommend them.
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June 2023 by Tanya Collins
I love ordering my Stanton couches here. Great service and options at a reasonable price.
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May 2023 by Anna Fielding
We just bought a sectional from Cascade and we are loving it! The quality is phenomenal and I know this piece will last us a long time. We worked specifically with Kirby and she was fantastic. Kirby is extremely friendly, knowledgeable, and helpful. She went above and beyond for us, her customer service is exceptional. It was not a pushy sales experience whatsoever. We look forward to purchasing more furniture in the future. Thanks again Kirby for all of your help!
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May 2023 by The End
Sales people are pushy and can't take a hint. We told them multiple times that we were just browsing, but they wouldn't leave us alone. We ended up leaving after 5 or 10 minutes.
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April 2023 by F Taylor
Dining tables that are gorgeous! Custom, takes a while and we couldn't wait so didn't get one but the quality of products and the customer service was great (Skylar was awesome).
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April 2023 by Mina B.
I wish I had read the reviews before I purchased furniture there. If I had I would not purchase. We had the worst experience. Not one salesperson offered us assistance. We purchased from a person who told us that she would help us because there was no salesperson available (we saw them come out and helped other customers). After our sectional was delivered, I called and told Kirby that we found toenail clippings under the cushions and she told me it was not possible. I would not lie about something so disgusting! We were told the rest of our order would arrive in 3 months but didn't get them until 7 months later. I will never buy anything from them again and will never recommend them to anyone.
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February 2023 by Cecelia Antonio
Highly recommend. Great showroom. Good selection. The sales people are knowledgable and helpful. Their delivery folks were careful with our items and pleasant to deal with. The sales rep we worked with even helped us create a custom piece when we were unable to find exactly what we were looking for. I cannot say enough good things about our experience with Cascade Furniture.
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February 2023 by Deb Martin
Purchased a special order dining table. Kaylee was very helpful keeping me updated on manufacturing, shipping timeline, & delivery. My table is beautiful. Great place to shop.
