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January 2024 by Jason Kerschen
Amazing job! Mark is an awesome and honest guy! Went above and beyond to save me money but get the job done!! I will definitely be back!
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January 2024 by Nic Budke
These guys are amazing! Chris was super helpful and they replaced my brakes, oil change, among other things at the lowest rate I could find. I will definitely be going back for my car maintenance needs.
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January 2024 by Angie Housen
Really kind and great mechanics! I have a problem Ford Fiesta and had to get a new catalytic converter, they quoted me a reasonable price and got it fixed immediately! Did i mention how kind they are?
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January 2024 by Trish Grimes
A huge thank you to Brake Zone crew for always taking great care of my son's car!! He is living away from home, going to college and working. Any time he has a problem with his car or needs an oil change he takes it to Brake Zone and they always treat him extremely well! As a mom that means so much to me. Thank you Brake Zone crew, you all ROCK!!
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November 2023 by Trish A.
took daughters car in for a simple oil change. mind you my drive way where she parks had zero oil stains. the very next day after oil change I notice a big oil spot. car now is leaking heavily. call them told them what was going on and their response was we didn't see the leak above the engine that's your oil leak. mind you again zero leaks in my drive way until that day. put card board under car and in 24 hours had a huge stain. took it back and the manager there wanted to take the car back and told me he get me in a minute, I told no I will meet you by the car. he ended up sending one of his techs out instead. techs answer to issue, car develop oil leaks boss! too bad Mark the owner is a stand up guy, fair and what I believe honest. during the oil change they called my wife to tell her there was something wrong with plug and that whoever did the oil change last screwed it up! guess who that was?? them!! never taking my cars there again! lost a long standing customer!
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November 2023 by David Anderson
First time using Brake Zone and these guys are now my go-to source for identifying and addressing concerns on all my family vehicles. Brakes were squeaking and I took my VW Atlas in for an evaluation. After inspection, the team identified the sound was coming from my struts rather than my brakes. I wanted to take advantage of their complementary safety inspection, but they offered the service before I could ask. This shows me they care about the well-being and safety of customers that choose to bring their business to Brake Zone. Staff was friendly, knowledgeable, and had my vehicle ready for pick up in 90 minutes. I will continue to use Brake Zone as long as I live in Vancouver, thank you to their team for such an enjoyable car service experience.Services: Auto brake repair
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October 2023 by Taylor Williamson
I’ve gotten pretty much everything I need to get done on my car here and I’ve never felt so comfortable and trusting with people working on my vehicle. I’ve never felt like I’m being scammed or tricked into spending more money than I need to, in fact they’ve called me in the past to let me know that something I’ve requested be done on my car isn’t immediately necessary and advised I save my money rather than get it done at that time. They explain everything in detail and I don’t feel like I’m being a nuisance when I ask questions or don’t understand, they go above and beyond to make sure they’ve not only done a good job but that I’m well informed and have access to any and all resources there is to offer. Chris is personable and friendly and as well as the other mechanics who work here and as long as I live in Vancouver I will only be taking my car here, they are 100% goatedServices: Electrical repair
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October 2023 by K B.
Quality service & value! These guys are fair and take such good care of your safety and your vehicles. We have ALL of our cars serviced here including company owned vehicles. Tow service also an added bonus, not left high and dry. Thank you Brake Zone team!!!
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September 2023 by Gabriel Tindall
I had my CR-V serviced here last week. I dropped my car for an inspection knowing I have worn out struts and was informed there were many things wrong with my car, the struts were low on the priority list. Chris called and discussed options, priority, and budget. He was able to work in my budget and gave good advice on what he would replace had he been in my position. He put two techs on it and I had same-day service on my entire brake system including parking brake, axle shaft, steering knuckles, and a radiator flush. I got 12 hours of labor done in one day, he put two techs on it. I felt prioritized and with his explanation I did not feel like I got ripped off. The guys were all personable and down to earth. A big plus is that they have extended hours which help people who work 9-5. Will get more service done here in the future.
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August 2023 by Brandy Wright
I recently bought a used car that had a couple of issues and I took it here and got incredible service. They fixed the issue and I had a couple residual questions and small issues a couple days later. Every person I talked to was competent, friendly, and efficient. They took care of the car right away. I wish I had found this place years ago and I don’t know that I’ll ever take a car anywhere else.
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August 2023 by Matthew Kanekoa
BEWARE! I took my honda element here for a check engine code. They charged me 639 for a test and to replace the valve in the evap canister and the check engine came back on for the same thing a week later. They said their work is warranteed and brought it back in. They had my ride ready in a half hour. Made me wonder if they did anything.. an hour later the same check code came back up. I took it in to honda dealer in gresham. Their tech is the head of the PNW honda element group and brings in 4-5 elements to get worked on every day. He showed me that all they replaced was the valve in the evap canister and said that wasn't even the problem and the test they ran that they charged me 150 for was totally unnecessary if they first tested the wiring which was the real issue. So brake zone charged me for a test that was unnecessary and a valve that wasnt even the problem and could've fixed the wiring and problem solved for very little money. If the valve was the problem in the first place, the problem would've been fixed by brake zone. You'd think a well versed mechanic would know to do a cheap check on wiring before an expensive test as their first course of action. Furthermore the honda dealership would've installed a brand new evap canister with new valve inside and new pig tail wire for $600 (which is cheaper then Brake Zone wanted for a test and a valve.) out the door but weren't going to charge me that because they did the veteran thing and tested the wiring as the first order of business. I got an unnecessary expensive test and a valve done inside the canister for $639 and the same code came back on twice. Its kinda odd to get charged more then a dealership and have less done, and to make it worse still have the same code popping up. I feel completely betrayed and let down by these guys. Brake zone also said I had another code for my catalytic converter and quoted around $500 for that. Honda confirmed my catalytic converter to be just fine. I Even got referred to brake zone by a friend of theirs. So if a friend of their's refers someone (Me) to them and utterly rips them off, I can only imagine how a customer coming through their door for without a referral might get ripped off by these guys. BEWARE!
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August 2023 by Alora M.
I recommend brake zone to everyone. I have been going here for the last 5 years. Chris, Mark & all the mechanics are kind and helpful. As a younger driver and with little knowledge with cars I have lot of questions and brake zone ensures all my questions are answered. I have tried other places for my car needs and brake zone has the best prices.
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August 2023 by Jennifer Sack
We were here from out of town and needed my sisters car looked at before we headed home. Chris looked at her car and was honest. This place is amazing. Thankful he was happy to help us and get us right in.Service: Auto brake repair
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August 2023 by Jordan Swearingen
SUCH a hard thing to find trustworthy mechanics in general. Everybody here is honest, kind, and oozes integrity. I’ve told all my friends that this is the only place they should be going for their brakes, oil, changes, everything. They even offer a veterans discount, which I think is great. Thank you so much for your honest work! You’ve certainly made a client for life.Services: Auto battery replacement
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July 2023 by Joe Mama
Pretty swell and tightly-knitted team. Also family owned. They were rather quick and efficient in completing the necessary task. And for a estimated HALF the price of an oil change (compared to Valvoline and Jiffy Lube, $110 plus, respectively! ) I think that I will absolutely have to swing back soon!
