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November 2023 by Mary Tooker
Our Subaru was repaired at Brady's Auto Body. They did an excellent job. The repair work looks perfect and the car was ready when they said it would be. Very nice people there and we couldn't be happier with their work.
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October 2023 by Gary R
Terrible customer service. Called in 04/2023 regarding a collision, was told I needed an appointment to evaluate the damage, first appointment was 30 days later in 05/2023. I arrived for the appointment and it took about 5 minutes. They told me they could do the job, but their next available appointment was 10/05/2023. I made the appointment and began the long wait. The insurance company sent them their payment. Today, 10/02/2023, they called me and advised that they cannot do the job. When asked why, they stated they could not get the parts. When I told them the parts are readily available, they continued to state their vendor could not get the parts. I will never return to this establishment and when asked for a recommendation, this company will not be it.Service: Body & Trim
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October 2023 by Barbara Faith
They gave me an honest assessment of options available through Toyota (cost and effectiveness) then provided local referral to a shop that could handle my needs
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September 2023 by Bonnie Larkin
I had a great experience with all the staff of Brady’s ! The workmanship the customer service at the desk the shop the estimate all was a 10 !!!!Thank You!Service: Body & Trim
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August 2023 by Andrew Shaddy
Outstanding quality in their work, and amazing service and timing. The process could not have been better. Brady and his team made the car look brand new, communicated effectively and did the work in less time than I would have expected. I would recommend this business highly to anyone. Thank you.
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June 2023 by Shelley Beigh
Hardest part was getting an appointment for estimate and getting car into shop. Took over 8 months total. Once in though, car was done in less than a week and day earlier than planned. Kept me up to date daily on progress. Would definitely use them again!
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April 2023 by Belinda King
I recently had some body repair work done on the back rear corner of my Venza. It was a great experience from start to finish. They were great at keeping me informed of the progress of the repairs. The work is exceptional! You would never know there had been any damage Highly recommended!!!Service: Body & Trim
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March 2023 by Don Crites
I would like to leave a 5-star review for Brady’s Auto Body repair. After being involved in a collision, I took our car to Brady’s for an estimate to have it repaired. Trevor came out and gave me an estimate, and afterward I made an appointment to bring it in and let them do the work. When the time came, I dropped it off and they got started right away. Brady called me and texted a few times during the progress, and even sent me a photo of the car when they were about halfway into the repair. I would also like to mention Sandy who works in the office. She was very cordial, helpful, and knowledgeable. Once I received a phone call saying our car was finished, and ready to pick up, my wife and I showed up and saw our car parked in the parking lot near the front entrance to the office. It was gleaming and sparkling, and looked like new. We both got out of the car, walked over to it, and closely inspected it, and went over it with a fine-toothed comb. It was done to perfection. I consider myself quite meticulous, so for me to leave a review like this is something to be said for the quality and professionalism extended to us by Brady's. They even kept the repair cost right inline with the estimate. I highly recommend them to anyone who needs their services. I also wish to thank Trevor, Brady, Sandy, and all the repair, and paint technicians who had a role in getting our car back to it’s pre-accident condition (maybe even better). THANK YOU!Service: Painting
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March 2023 by Chelsea K
I feel taken care of when I go to Brady’s. You can tell they don’t cut corners, and always give great results. I will never go anywhere else, customer service doesn’t get better than this.
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March 2023 by Sheila Ann
This is probably my 3rd review that I’ve ever done. I don’t usually write reviews for anyone but I think this is a must! I have nothing but good things to say about the team that works here at Brady’s Auto Body. They are all so friendly and helpful! Very responsive and keeps you up to date with the progress of your vehicle. The time frame they told me on getting my car back was about 2 weeks, but they got it back to me in less than a week!!! When I dropped off my car, my car was so dirty. When I got my car back, it was sooo clean and car smelled really nice! Also, I think they filled up my tank too. LOL! I just want to say thank you for your amazing service! Definitely will be using them again and also recommending them to friends and family!
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February 2023 by Kim Meeks
Brady’s is one of the best shops to deal with and the work is superb. Thank you so much! I can’t imagine going anywhere else.Services: Body & Trim
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January 2023 by chad williams
Entire staff was welcoming, informative and professional. They did great work and made the process easy. Hopefully we won’t need body work in the future, but would absolutely go back because of the good folks that work there.Service: Body & Trim
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September 2022 by Christiana A.
Sadly, I have to update my review. I took my Highlander because the passenger door was making a whistling sound. Brady's charged me $500 to fix it. Less than two weeks later the sound returned. When I brought the car back in, they refused to even look at it. So much for guaranteeing their work. Very disappointing as I had been a loyal customer for several years.
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August 2022 by Joe Patrick
Could not be happier with the services performed at Brady’s. All personnel were friendly, knowledgeable and helpful. Work done on my car was beyond excellent.Recommend whenever I can.Service: Body & Trim
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June 2022 by Douglas Wood
While it took a long time to be scheduled for the repair, each time I was there, it was pleasant and efficient. Not fast, and you gotta figure anyone needing a body shop is grumpy. The work was excellent and they handled all the insurance stuff seamlessly and transparently.
