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August 2024 by April Larsen
Throughout the process I was updated on parts arrivals and completion time. Got my car back looking brand new. So impressed with the customer service and quality work to restore my car!
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August 2024 by Alexa Benveniste
I will always trust the Crash Champion team with my vehicle! This was my 3rd repair as a customer with them. Brandon happily answered all of my questions after their team got a full scope of repairs needed. Sandi made the drop off and pick up process easy on me as well.
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August 2024 by Joel Santana
Crash Champions, got my vehicle back up and running even though it was slated to take almost 2 weeks. We got it back days earlier than expected or planned
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June 2024 by rosa king
They did an amazing job on my auto body work. My car was finished a week earlier than promised and looked brand new when I picked it up. The staff is extremely kind and helpful.
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May 2024 by Sveinn Kjartansson
Brought in my vehicle for repairs through insurance. The people were super friendly hence the 2 stars not 1 star. Reasons for low review:
Firstly, the communication level is absolutely terrible, initially the dropoff went great, but they did not follow up or even let me know that parts were on back order. I had called and been left on hold for 20 minutes until I decided to just drive over there and discuss the issue with the manager. Even though I was assured they would communicate better, a few weeks went by until they gave me a call the evening before it was ready for pickup in the morning and that they would call me in the morning with exact time, which they did not. I had to call them close to noon to find out.
Secondly, the repairs seems to have been done well, but smudges and marks were left in places, I had expected a cleaned and new looking area where items were replaced. I also would have liked a good walkaround and explanation of what was fixed and which areas were repainted so I can avoid it.
If you decide to use them, take it on yourself to keep in touch and keep track of your vehicle. I would not trust them to keep you informed.
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April 2024 by Altair Prime
I very much recommend this shop. They examined my vehicle and gave me a 24 day estimate of when the work would be done after I dropped it off. They had it done in 12 and it looks brand new. Any concerns were addressed immediately. A very friendly and professional staff, they made a stressful situation much easier to deal with.
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March 2024 by J W
Attempted to get an estimate, found the location and pulled into their estimate bay. Sign says pull in here for estimates- sign in the door in smallish print says estimates by appointment only. I had a small thing for them to look at, just a door that needs some repair- they wouldn’t take 5 -10 minutes to look at it while I’m there and said the next appointment is 12 days away. In 12 days I could fix the damn thing myself!
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January 2024 by Nichole Degner
Oh my Lord I love these people!!!! I think this is the third automobile I have brought to them. They are so quick, and they genuinely care about your car and why you're there. My truck looks unbelievable! I will only use Brady's Auto Body for their services, and you should too. Trust me. Go to Brady's Auto Body, don't go to anyone else. Everyone is so nice! They treat you like family.
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December 2023 by Ruben Kalantarian
Great people to work with! Excellent work performed! And in a timely manor! I can't ask for more.
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November 2023 by Mary Tooker
Our Subaru was repaired at Brady's Auto Body. They did an excellent job. The repair work looks perfect and the car was ready when they said it would be. Very nice people there and we couldn't be happier with their work.
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October 2023 by Gary R
Terrible customer service. Called in 04/2023 regarding a collision, was told I needed an appointment to evaluate the damage, first appointment was 30 days later in 05/2023. I arrived for the appointment and it took about 5 minutes. They told me they could do the job, but their next available appointment was 10/05/2023. I made the appointment and began the long wait. The insurance company sent them their payment. Today, 10/02/2023, they called me and advised that they cannot do the job. When asked why, they stated they could not get the parts. When I told them the parts are readily available, they continued to state their vendor could not get the parts. I will never return to this establishment and when asked for a recommendation, this company will not be it.Service: Body & Trim
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October 2023 by Barbara Faith
They gave me an honest assessment of options available through Toyota (cost and effectiveness) then provided local referral to a shop that could handle my needs
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September 2023 by Wayne & Lynnette Camp
Great ? work ?
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September 2023 by Isaac Yocum
Quality work service with friendly staff, best body shop around by far
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September 2023 by Wade Gauthier
I have been talking my cars to Brady's for years (since 04). Great family business!