-
May 2024 by Annette McCabe
Very bad grooming job and customer service. Will not be trusting this business again.Update: The owner continues to make accusations that my dog was neglected and severely matted which just is not the truth- but we could play he said she said about this forever so there's really no point. She had a few mats as is typical of an active dog in the spring time running around living her best dog life. I did not review this place until reaching out to the owner with pictures of how choppy and uneven the coat was- like one ear was bald and the other fluffy- there was a big divet in my dog's head, etc. I made it clear I was not mad that she was cut short I just didn't feel the cut was done in a professional way- it is super uneven and choppy. The owner sent me a very hostile email in response to this which is why I wrote a public review. I guess if you take your dog in with a completely perfect coat you might expect to get a decent cut there- but if you have any problems or questions about work done do not expect to be met with any level of customer service.
-
May 2024 by Mike Hammond
Won’t trust this business with my dog’s grooming again.Update to owner’s response: I fully understood our dog had matting because I went over the spots with the groomer. She’s a playful puppy with a long coat. Sometimes in life you have busy seasons where you can’t always get to the coat grooming. It happens. That’s why you hope a professional can help. This was anything but professional. It’s okay though it’s hair and will grow out. It was a $95 dollar mistake. You live and you learn. But if you have to have anything other than a cakewalk grooming stay away from this groomer. Also…gotta work on your snide comments though friend. You can see them a mile away. Do better.✌️
-
April 2024 by Amanda Thomson
Easter treats!
-
February 2024 by Summer Anne
Amazing customer service and SO MANY food choices! My kitty has food allergies and this is the first store I’ve been to that has multiple kinds of foods she can eat! The staff is great- they know a lot about pet nutrition. Would recommend, especially for parents of pets with dietary restrictions/picky habits!
-
January 2024 by Juztin
Great business with great people working there!
-
December 2023 by Cathy Pennington
Grooming: Had used their grooming for past two years but groomers keep changing. This new groomer cut off the edge of my dog’s ear ( it still looks terrible), then charged me for my other dog that was only half-groomed. I’m still in shock, will never return here.
-
November 2023 by David Sasseen
A great store for healthy food and a store owner that is very knowledgeable in what's best for your pet. In our case, our mini schnauzer Willie.
-
November 2023 by Steve Pratt
I called to make a grooming appointment two days ago and the phone went straight to voicemail. Still no call back. I will not be contacting them again.
-
October 2023 by Jetset Jack
Just had our dog groomed/bathed/trimmed there. Absolutely the worst job we've ever had. She (the dog) looked like she maybe had a few hairs clipped (not a complete haircut) and smelled like someone had rinsed her lightly (not a bathing). Groomer said that she did a complete cut and bathe....I was very doubtful. Took dog home and the entire family immediately asked if the groomer had done anything at all as they could not see any difference! I called back and after some debate, the groomer agreed to re-do the job. Well, we got a phone call before the appointment stating that the groomer had quit and they had no appointments available!! So, I will now call back and see how I am treated. If I am treated fairly, I will update rating...right now, my rating is fair.
-
October 2023 by Belinda Schramm
Great store! Easy to find what you need as well as easy to return an item. The staff are very nice and helpful!!
-
August 2023 by kk1
Staff was fearmongering my mom to stop feeding our dogs Hills science diet, expressing how terrible it is for their health. They provided her samples of "much better options" that they sell. But when I research, I'm seeing the exact opposite. There are only 5 dog foods approved by the WSAVA, hills science being one. They hire actual nutritionist, and formulate their foods based on published research. Fromm and nutri source are not on that list. When I google fromm and nutri source what I do see are several links talking about how it may be linked to DCM in dogs. I am not a doctor or a nutritionist, so what do I know. I have to rely on those more knowledgeable than myself to provide guidance on what's best for our dogs. With that said. I recommend everyone do their own research, instead of just listening to a pushy boutique store, who just wants you to buy your food from them, not petco. It all just felt so deceptive
-
August 2023 by Autumn B.
Was horrible with simply clipping my dogs nails, placed my dog back into my vehicle without even letting me know they completely clipped off the whole quick of her nail and was bleeding all over my car. Owner took no responsibility for her staff or what they did to my dog, instead insisted I was lying and was more concerned with the bad rep she was getting from me posting a review. I had to pay to get my car professionally cleaned from all the blood and also a nice vet bill to take my dog to the ER to stop her nail from bleeding. Wouldn't ever trust them with my fur babies and I honestly don't know how they're still in business.
-
June 2023 by Gary
Take my dog there to get their nails cut. Occasionally, I get dog food from them. The owner is well versed in the many types of dog food that would be healthy for your dog.
-
June 2023 by Jon B.
Great team. We have been going for ten years and they have consistently provided great service and are very knowledgeable when it comes to our pet's needs. Highly recommend these wonderful folks. Thank you for being such a resource.
-
June 2023 by priscilla headrick
Ashley was very sweet to my Winnie. Very gentle and loving
